{"id":14981,"date":"2018-12-03T10:58:04","date_gmt":"2018-12-03T08:58:04","guid":{"rendered":"https:\/\/www.gpec.ro\/blog\/?p=14981"},"modified":"2018-12-03T11:11:43","modified_gmt":"2018-12-03T09:11:43","slug":"stirile-saptamanii-studiu-ecommerce-pitney-bowes-proiect-lege-retur-gratuit-produse-defecte-paypal-plati-mobile-record-decathlon-clickandcollect","status":"publish","type":"post","link":"https:\/\/www.gpec.ro\/blog\/stirile-saptamanii-studiu-ecommerce-pitney-bowes-proiect-lege-retur-gratuit-produse-defecte-paypal-plati-mobile-record-decathlon-clickandcollect","title":{"rendered":"Clien\u021bii online vor livrare rapid\u0103 gratuit\u0103 | Returul produselor defecte devine gratuit prin lege | Cifra de afaceri FAN Courier \u00een cre\u0219tere cu 15%"},"content":{"rendered":"
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91% din cump\u0103r\u0103torii online a\u0219teapt\u0103 livrarea rapid\u0103 gratuit\u0103 a produselor<\/h3>\n

\u00cen vreme ce pia\u021ba global\u0103 de e-commerce cre\u0219te, nevoile \u0219i a\u0219tept\u0103rile clien\u021bilor cresc \u0219i se diversific\u0103 \u0219i ele. Potrivit studiului Pitney Bowes, 91% dintre utilizatori abandoneaz\u0103 co\u0219ul de cump\u0103r\u0103turi dac\u0103 magazinul nu ofer\u0103 livrare rapid\u0103 gratuit\u0103. 61% dintre clien\u021bi au avut experien\u021be nepl\u0103cute la cump\u0103r\u0103turi online \u00een 2017 \u0219i au a\u0219tept\u0103ri mari \u00een ceea ce prive\u0219te experien\u021ba post-cump\u0103rare (retur, rambursarea banilor etc.). Rezultatele studiului, \u00een detaliu, pe GPeC Blog<\/a>.<\/p>\n

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FAN Courier \u00eenregistreaz\u0103 cifre de afaceri cu 15% mai mari YoY<\/h3>\n

Primele 9 luni ale anului au adus celui mai mare player de pe pia\u021ba de curierat din Rom\u00e2nia o cre\u0219tere cu 15% a cifrei de afacere. Principalul motor de cre\u0219tere al industriei de curierat r\u0103m\u00e2ne comer\u021bul electronic. Adrian Mihai, co-fondator FAN Courier, spune c\u0103 35-40% din cifra de afaceri este datorat\u0103 magazinelor online, iar Black Friday a dublat volumul coletelor de expediat.\u00a0Cite\u0219te \u00een Ziarul Financiar<\/a>.<\/p>\n

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Proiect de lege: retur gratuit \u0219i termen nou de garan\u021bie pentru produsele schimbate<\/h3>\n

Parlamentul a adoptat un proiect de lege prin care comercian\u021bii sunt obliga\u021bi s\u0103 suporte toate cheltuielile de transport pentru un produs cump\u0103rat defect \u0219i returnat de c\u0103tre client. \u00cen plus, produsul care i\u0302nlocuies\u0326te articolul defect va beneficia de un nou termen de garant\u0326ie de 2 ani, \u00eencep\u00e2nd cu data preschimba\u0306rii. Cite\u0219te detalii la Profit.ro<\/a>.<\/p>\n

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PayPal \u00eenregistreaz\u0103 pl\u0103\u021bi mobile record de Black Friday & Cyber Monday<\/h3>\n

PayPal raporteaz\u0103 pl\u0103\u021bi mobile de peste $1 miliard cu ocazia Black Friday \u0219i Cyber Monday. Pl\u0103\u021bile mobile au crescut anul acesta cu 42% fa\u021b\u0103 de Black Friday 2017. La nivel global, \u00een perioada dintre Ziua Recuno\u0219tin\u021bei \u0219i Cyber Monday, PayPal a procesat peste $25.000 pe secund\u0103, din care $11.000 pe secund\u0103 \u00een tranzac\u021bii de pe mobil. Cite\u0219te la TechCrunch<\/a>.<\/p>\n

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Decathlon Rom\u00e2nia pl\u0103nuie\u0219te s\u0103 deschid\u0103 puncte Click & Collect \u00een Bucure\u0219ti<\/h3>\n

V\u00e2nz\u0103rile online ale Decathlon Rom\u00e2nia au crescut cu peste 50% \u00een ultimii doi ani, gener\u00e2nd \u00een prezent 3,7% din cifra total\u0103 de afaceri. \u00cen 2019 se estimeaz\u0103 c\u0103 6-7% din cifra de afaceri va fi generat\u0103 de online, iar compania pl\u0103nuie\u0219te s\u0103 plaseze puncte Click and Collect sau mici magazine \u00een puncte strategice din Bucure\u0219ti, de unde clien\u021bii s\u0103-\u0219i poat\u0103 ridica produsele comandate online. Cite\u0219te continuarea \u00een Ziarul Financiar<\/a>.<\/p>\n

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Rom\u00e2nii sunt campioni \u00een UE la cump\u0103r\u0103turi de haine online<\/h3>\n

Potrivit ultimului raport Eurostat, 75% dintre rom\u00e2ni au cump\u0103rat \u00een 2017 haine \u0219i articole sportive online, dep\u0103\u0219ind pie\u021be mature precum Marea Britanie, Suedia, Danemarca \u0219i Germania. Datele sunt surprinz\u0103toare, \u00een condi\u021biile \u00een care pia\u021ba de e-commerce din Rom\u00e2nia este \u00eenc\u0103 slab dezvoltat\u0103 \u0219i doar 23% din popula\u021bia cu acces la internet a cump\u0103rat m\u0103car o dat\u0103 online. Cite\u0219te \u00een Ziarul Financiar<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

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\u2192 91% din cump\u0103r\u0103torii online a\u0219teapt\u0103 livrare rapid\u0103 gratuit\u0103
\n\u2192 FAN Courier \u00eenregistreaz\u0103 cifre de afaceri cu 15% mai mari YoY
\n\u2192 Proiect de lege: retur gratuit \u0219i termen nou de garan\u021bie pentru produsele schimbate
\n\u2192 PayPal \u00eenregistreaz\u0103 pl\u0103\u021bi mobile record de Black Friday & Cyber Monday
\n\u2192 Decathlon Rom\u00e2nia pl\u0103nuie\u0219te s\u0103 deschid\u0103 puncte Click & Collect \u00een Bucure\u0219ti
\n\u2192 Rom\u00e2nii sunt cei mai mari cump\u0103r\u0103tori online de haine din UE<\/p>\n","protected":false},"author":1,"featured_media":14982,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[207],"tags":[],"class_list":["post-14981","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-stirile-saptamanii"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/posts\/14981","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/comments?post=14981"}],"version-history":[{"count":4,"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/posts\/14981\/revisions"}],"predecessor-version":[{"id":14987,"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/posts\/14981\/revisions\/14987"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/media\/14982"}],"wp:attachment":[{"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/media?parent=14981"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/categories?post=14981"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/tags?post=14981"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}