{"id":15042,"date":"2019-01-10T17:31:44","date_gmt":"2019-01-10T15:31:44","guid":{"rendered":"https:\/\/www.gpec.ro\/blog\/?p=15042"},"modified":"2019-02-22T14:32:15","modified_gmt":"2019-02-22T12:32:15","slug":"cum-functioneaza-un-brand-in-mintea-consumatorului-interviu-mihaela-muresan-founder-brand-essence","status":"publish","type":"post","link":"https:\/\/www.gpec.ro\/blog\/cum-functioneaza-un-brand-in-mintea-consumatorului-interviu-mihaela-muresan-founder-brand-essence","title":{"rendered":"Cum func\u021bioneaz\u0103 brand-ul \u00een mintea unui consumator? Interviu cu Mihaela Mure\u0219an, Founder Brand Essence"},"content":{"rendered":"<div class=\"fcbkbttn_buttons_block\" id=\"fcbkbttn_left\"><div class=\"fcbkbttn_like \"><div class=\"fb-like fb-like-button_count\" data-href=\"https:\/\/www.gpec.ro\/blog\/cum-functioneaza-un-brand-in-mintea-consumatorului-interviu-mihaela-muresan-founder-brand-essence\" data-colorscheme=\"light\" data-layout=\"button_count\" data-action=\"like\"  data-size=\"small\"><\/div><\/div><\/div><p><strong>Oamenii care lucreaz\u0103 \u00een branding spun c\u0103 un brand puternic scurt-circuiteaz\u0103 decizia de cump\u0103rare. Asta ne-a confirmat \u0219i <a href=\"https:\/\/ro.linkedin.com\/in\/mihaela-muresan-03803219\" target=\"_blank\" rel=\"noopener\">Mihaela Mure\u0219an<\/a>, Founder <a href=\"https:\/\/brandessence.ro\/\" target=\"_blank\" rel=\"noopener\">Brand Essence<\/a>, la GPeC Summit, \u00eentr-o discu\u021bie despre cum func\u021bioneaz\u0103 brand-ul \u00een mintea consumatorilor \u0219i de ce este nevoie ca magazinele online s\u0103 fac\u0103 branding con\u0219tient. Pentru c\u0103, \u00een esen\u021ba lui, branding-ul este un instrument comercial, care cre\u0219te business-ul.<\/strong><\/p>\n<p>Mecanismul este simplu. Majoritatea brand-urilor pe care le admir\u0103m genereaz\u0103 \u00een noi o rela\u021bie emo\u021bional\u0103. Practic, dac\u0103 \u00ee\u021bi place un brand \u0219i \u021bi-l dore\u0219ti, vei cump\u0103ra direct de la el \u0219i vei elimina din start compara\u021bia cu alte brand-uri sau produse.<\/p>\n<p>Dup\u0103 ani de cercetare, studiile au dovedit c\u0103 modul \u00een care lu\u0103m decizii se bazeaz\u0103 pe creierul limbic, reptilian. Asta \u00eenseamn\u0103 c\u0103 oamenii tind s\u0103 ia o decizie \u00een doar c\u00e2teva milisecunde, baz\u00e2ndu-se ini\u021bial pe partea emo\u021bional\u0103. Abia ulterior \u00eencepem s\u0103 gener\u0103m cu cortexul, partea ra\u021bional\u0103 a min\u021bii noastre, de ce-am ales a\u0219a cum am ales.<\/p>\n<p><iframe loading=\"lazy\" width=\"910\" height=\"512\" src=\"https:\/\/www.youtube.com\/embed\/8vhU6OEXC1s?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p>\n<h3>Branding-ul nu este op\u021bional. Nou\u0103 ni se pare c\u0103 este op\u021bional.<\/h3>\n<p>Mihaela spune c\u0103 to\u021bi<em> cei care fac business, fac branding<\/em>, deoarece brand-ul este prezent \u00een tot ceea ce face un business. Dac\u0103 e s\u0103 d\u0103m o defini\u021bie nepreten\u021bioas\u0103, brand-ul este ceea ce cred oamenii despre tine, fie c\u0103-\u021bi place sau nu. \u00cen aceea\u0219i accep\u021biune, branding-ul nu este altceva dec\u00e2t ac\u021biunea prin care generezi ni\u0219te percep\u021bii \u00een mintea publicului t\u0103u \u021bint\u0103.<\/p>\n<p>Branding-ul poate fi deci \u00eent\u00e2mpl\u0103tor, <strong>branding by default<\/strong>, atunci c\u00e2nd nu realizezi ac\u021biuni de branding inten\u021bionate, sau poate fi structurat \u0219i canalizat,\u00a0<strong>deliberated branding<\/strong>, atunci c\u00e2nd este realizat cu ajutorul unor speciali\u0219ti, cum sunt cei de la <a href=\"https:\/\/brandessence.ro\/servicii\/\" target=\"_blank\" rel=\"noopener\">Brand Essence<\/a>.<\/p>\n<p>\u00cen discu\u021bia despre branding \u0219i business-urile rom\u00e2ne\u0219ti, Mihaela remarc\u0103 faptul c\u0103 oamenii de afaceri din e-commerce au \u00eenceput s\u0103 \u00ee\u0219i dea seama c\u00e2t de important\u0103 este <strong>diferen\u021bierea<\/strong>. Faptul c\u0103 \u021bi-ai deschis un magazin pe o platform\u0103 online este doar primul pas. Branding-ul \u00eencepe cu viziunea clar\u0103 a ceea ce business-ul are de oferit diferit lumii.<\/p>\n<p>Una dintre capcanele care pot ap\u0103rea \u00een strategia de marketing este c\u0103, uneori, ac\u021biunile de branding se confund\u0103 cu campaniile de awareness. Or, awareness-ul, de\u0219i important pentru orice brand, \u00eenseamn\u0103 doar s\u0103 te faci cunoscut. Investe\u0219ti un anumit buget \u0219i ob\u021bii awareness. Dar faptul c\u0103 un public aude de tine nu \u00eenseamn\u0103 \u00eenc\u0103 nimic. 100% rat\u0103 de awareness nu \u00eenseamn\u0103 c\u0103 o persoan\u0103 care a auzit despre tine va \u0219i cump\u0103ra de la tine.<\/p>\n<p>Spre deosebire de awareness, sunt multe lucruri care se pot m\u0103sura prin indicatori de brand, cum ar fi rela\u021bia emo\u021bional\u0103 cu clientul.<\/p>\n<h4 style=\"padding-left: 30px;\"><em>\u201eUn exemplu de indicator de rela\u021bie emo\u021bional\u0103 este: \u201eMi-ar lipsi dac\u0103 ar disp\u0103rea?\u201d Dac\u0103 r\u0103spunsul este \u201eda\u201d, atunci e un indicator care performeaz\u0103 bine. Dac\u0103 r\u0103spunsul este \u201enu-mi pas\u0103\u201d, \u00eenseamn\u0103 c\u0103, la fel de bine poate s\u0103 cumpere \u0219i de la altul. \u0218i atunci tu o s\u0103 pierzi \u00een v\u00e2nz\u0103ri.\u201d<\/em><\/h4>\n<h3>Un sfat pentru magazinele online care vor s\u0103 fac\u0103 branding<\/h3>\n<p>Mihaela recomand\u0103 ca owner-ii de business-uri online s\u0103-\u0219i clarifice foarte bine ce au de oferit lumii \u0219i de ce vor s\u0103 fac\u0103 lucrul \u0103sta, dincolo de obiectivele personale de profit \u0219i v\u00e2nz\u0103ri, \u201epentru c\u0103 profitul \u0219i v\u00e2nz\u0103rile vin dup\u0103 aceea \u0219i vin din cauz\u0103 c\u0103&#8230;\u201d.<\/p>\n<p><span style=\"color: #ff6600;\"><em>Dac\u0103 \u021bi-a pl\u0103cut interviul, g\u0103se\u0219ti mai multe cu speciali\u0219ti \u00een e-commerce \u0219i marketing online \u00een <a style=\"color: #ff6600;\" href=\"https:\/\/www.youtube.com\/playlist?list=PL18y5OczFn8iiyVHe2UUfK39kh3-onKFd\" target=\"_blank\" rel=\"noopener\">playlist-ul dedicat pe YouTube<\/a>. Nu uita s\u0103 te abonezi la <a style=\"color: #ff6600;\" href=\"https:\/\/www.youtube.com\/gpecro\" target=\"_blank\" rel=\"noopener\">canalul de YouTube GPeC<\/a>, pentru a fi informat de fiecare dat\u0103 c\u00e2nd public\u0103m noi materiale video.<\/em><\/span><\/p>\n<hr \/>\n<p><b>GPeC 2018 este un eveniment powered by <\/b><a href=\"https:\/\/www.fancourier.ro\/\"><b>FAN Courier<\/b><\/a><\/p>\n<p><b>Gold Partner: <\/b><a href=\"https:\/\/en.vtex.com\/\"><b>VTEX<\/b><\/a><\/p>\n<p><b>Brought to you by<\/b>: <a href=\"https:\/\/www.orange.ro\/\"><b>Orange<\/b><\/a><\/p>\n<p><b>Partener al Competi\u021biei Magazinelor Online GPeC<\/b>: <a href=\"https:\/\/www.carrefour.ro\/\"><b>Carrefour<\/b><\/a><\/p>\n<p><b>Recommended Payment Processor Partner<\/b>: <a href=\"https:\/\/www.mobilpay.ro\/public\/\"><b>Netopia Payments<\/b><\/a><\/p>\n<p><b>Hosting Oficial GPeC<\/b>: <a href=\"https:\/\/hosterion.ro\/\"><b>Hosterion<\/b><\/a><\/p>\n<p><b>Eveniment sus\u021binut de<\/b>: <a href=\"https:\/\/altex.ro\/\"><b>ALTEX<\/b><\/a>, <a href=\"https:\/\/www.bringo.ro\/\"><b>Bringo<\/b><\/a>, <a href=\"https:\/\/www.credius.ro\/\"><b>Credius<\/b><\/a>, <a href=\"http:\/\/www.dhl.ro\/ro.html\"><b>DHL<\/b><\/a>, <a href=\"https:\/\/www.dpd.com\/ro\"><b>DPD Rom\u00e2nia<\/b><\/a>, <a href=\"https:\/\/dwf.ro\/\"><b>DWF<\/b><\/a>, <a href=\"https:\/\/marketplace-leads.emag.ro\/?state=%7B%22nounce%22:%224930882505776621511%22,%22redirect_to%22:%22https:%5C\/%5C\/marketplace-leads.emag.ro%5C\/%22%7D\"><b>eMAG Marketplace<\/b><\/a>, <a href=\"http:\/\/www.frisbo.ro\/\"><b>Frisbo<\/b><\/a>, <a href=\"https:\/\/gls-group.eu\/RO\/ro\/home\"><b>GLS<\/b><\/a>, <a href=\"https:\/\/www.gts.ro\/\"><b>GTS<\/b><\/a>, <a href=\"https:\/\/www.mastercard.ro\/ro-ro.html\"><b>Mastercard<\/b><\/a>, <a href=\"http:\/\/www.newblack.ro\/\"><b>New Black<\/b><\/a>, <a href=\"https:\/\/www.rtbhouse.com\/\"><b>RTB House<\/b><\/a>, <a href=\"https:\/\/www.sephora.ro\/\"><b>Sephora<\/b><\/a><\/p>\n<p><b>Cu sprijinul: <\/b><a href=\"http:\/\/www.adlemonade.ro\/\">adLemonade<\/a><b>, <\/b><a href=\"https:\/\/2performant.com\/\">2Performant<\/a>,<a href=\"https:\/\/www.blugento.ro\/magazin-online\"> Blugento<\/a>, <a href=\"http:\/\/www.thebusinessclub.ro\/\">Business Club<\/a>,<a href=\"https:\/\/www.canopy.ro\/\">Canopy<\/a>,<a href=\"http:\/\/casadetraduceri.ro\/\">CasaDeTraduceri<\/a>, <a href=\"https:\/\/www.contentspeed.ro\/\">ContentSpeed<\/a>,<a href=\"http:\/\/ecompedia.ro\/\"> ECOMpedia<\/a>,<a href=\"https:\/\/www.enrose.ro\/\"> enRose<\/a>,<a href=\"https:\/\/www.gomag.ro\/\"> GoMag<\/a>,<a href=\"https:\/\/www.cupe-medalii.ro\/\"> Infinity Trophy<\/a>,<a href=\"https:\/\/www.netlogiq.ro\/\">Netlogiq<\/a>,<a href=\"https:\/\/www.omniconvert.com\/\"> Omniconvert<\/a>, <a href=\"https:\/\/presta.ro\/\">Presta.ro<\/a>, <a href=\"https:\/\/trusted.ro\/\">TRUSTED.ro<\/a>,<a href=\"https:\/\/webdigital.ro\/\"> WebDigital<\/a>,<a href=\"http:\/\/www.whiteimage.net\/\"> White Image<\/a>,<a href=\"https:\/\/www.zelist.ro\/monitor\/\">Zelist<\/a><\/p>\n<p><b>Epic Comfort by: <\/b><a href=\"https:\/\/www.mobexpert.ro\/\"><b>Mobexpert<\/b><\/a><\/p>\n<p><b>Radioul Oficial<\/b>: <a href=\"https:\/\/www.kissfm.ro\/\"><b>Kiss FM<\/b><\/a><\/p>\n<p><b>Limousine Service<\/b>: <a href=\"http:\/\/citylimo.ro\/\"><b>City Limo<\/b><\/a><\/p>\n<p><b>Official car: <\/b><a href=\"http:\/\/www.alfaromeo.ro\/\"><b>Alfa Romeo<\/b><\/a><\/p>\n<p><b>Parteneri media principali<\/b>: <a href=\"http:\/\/business-review.eu\/\"><b>Business Review<\/b><\/a>, <a href=\"http:\/\/www.wall-street.ro\/\"><b>Wall-Street<\/b><\/a> &amp; <a href=\"http:\/\/www.ecomteam.ro\/2017\/\"><b>ecomTEAM<\/b><\/a><\/p>\n<p><b>M\u00e2ndri s\u0103 fim sus\u021binu\u021bi de:<\/b><\/p>\n<p><b>Parteneri media<\/b>: <a href=\"http:\/\/www.adhugger.net\/\">AdHugger<\/a>, <a href=\"http:\/\/www.agora.ro\/\">AGORA<\/a>, <a href=\"http:\/\/www.anis.ro\/\">ANIS<\/a>, <a href=\"http:\/\/www.aries.ro\/\">ARIES<\/a>, <a href=\"http:\/\/www.armo.org.ro\/\">ARMO<\/a>, <a href=\"http:\/\/www.business24.ro\/\">Business24<\/a>, <a href=\"http:\/\/www.businessdays.ro\/\">Business Days<\/a>,<a href=\"http:\/\/www.cariereonline.ro\/\"> Cariere<\/a>,<a href=\"http:\/\/www.comunicatedeafaceri.ro\/\"> Comunicate de Afaceri<\/a>, <a href=\"http:\/\/www.comunicatedepresa.ro\/\">Comunicate de Presa<\/a>, <a href=\"https:\/\/www.ecomjobs.ro\/\">ECOMJOBS<\/a>, <a href=\"https:\/\/ecommercenews.eu\/\">Ecommerce News<\/a>,<a href=\"http:\/\/www.ecommercepolska.pl\/en\/\"> E-Commerce Poland<\/a>,<a href=\"https:\/\/www.edusa.ro\/\"> edusa<\/a>, <a href=\"http:\/\/www.femei-in-afaceri.ro\/ro\/index\">Femei in Afaceri<\/a>, <a href=\"http:\/\/www.fntm.ro\/\">FNTM<\/a>,<a href=\"http:\/\/www.trendshrb.ro\/\"> HRB Trends<\/a>, <a href=\"http:\/\/iab-romania.ro\/\">IAB Romania<\/a>, <a href=\"http:\/\/www.iqads.ro\/\">IQads<\/a>, <a href=\"http:\/\/www.institutuldemarketing.ro\/\">Institutul de Marketing<\/a>, <a href=\"http:\/\/www.jurnaluldeafaceri.ro\/\">Jurnalul de Afaceri<\/a>, <a href=\"http:\/\/lumeaseoppc.ro\/\">Lumea SEO PPC<\/a>, <a href=\"http:\/\/www.magazinulprogresiv.ro\/\">Magazinul Progresiv<\/a>, <a href=\"http:\/\/www.manager.ro\/\">Manager.ro<\/a>, <a href=\"http:\/\/www.marketingfocus.ro\/\">MarketingFocus<\/a>, <a href=\"http:\/\/www.neweditionnews.ro\/\">NewEditionNews<\/a>,<a href=\"http:\/\/www.romaniapozitiva.ro\/\">Romania Pozitiva<\/a>, <a href=\"http:\/\/biz.shopmania.ro\/\">Shopmania BIZ<\/a>, <a href=\"http:\/\/www.softlead.ro\/\">Softlead<\/a>, <a href=\"http:\/\/www.smark.ro\/\">SMARK<\/a>, <a href=\"https:\/\/www.startupcafe.ro\/\">StartupCafe<\/a>,<a href=\"http:\/\/sundaypr.com\/\"> SundayPR<\/a>,<a href=\"http:\/\/www.techcafe.ro\/\">TechCafe<\/a>, <a href=\"http:\/\/ziare.com\/\">Ziare.com<\/a>,<a href=\"http:\/\/www.ziuaconstanta.ro\/\"> Ziua de Constanta<\/a><\/p>\n<p><b>Bloggeri oficiali:<\/b> <a href=\"http:\/\/adrianorbai.com\/\">Adrian Gabriel Orbai<\/a>, <a href=\"http:\/\/www.allinbound.ro\/\">Alin Vlad<\/a>, <a href=\"http:\/\/www.andrazaharia.ro\/\">Andra Zaharia<\/a>, <a href=\"http:\/\/www.aurasmihai.ro\/\">Aura\u0219 Mihai Geamba\u0219u<\/a>, <a href=\"http:\/\/claudiatocila.ro\/\">Claudia Tocil\u0103<\/a>, <a href=\"http:\/\/www.korinams.ro\/\">Corina-Maria Scheianu<\/a>, <a href=\"http:\/\/cristianchinabirta.ro\/\">Cristian China Birta<\/a>, <a href=\"https:\/\/www.cristianiosub.com\/\">Cristian Iosub<\/a>, <a href=\"http:\/\/danpandrea.ro\/\">Dan Pandrea<\/a>, <a href=\"http:\/\/www.elenaciric.ro\/\">Elena C\u00eer\u00eec<\/a>,<a href=\"http:\/\/www.cyberculture.ro\/\"> George Hari Popescu<\/a>, <a href=\"http:\/\/www.bunescu.ro\/\">Ionu\u021b Bunescu<\/a>, <a href=\"http:\/\/www.read-my-mind.ro\/\">Lumini\u021ba Balaban<\/a>, <a href=\"http:\/\/blogatu.ro\/\">Marius Ovidiu C\u0103lug\u0103ru<\/a>, <a href=\"http:\/\/blidaru.net\/\">M\u0103d\u0103lin Blidaru<\/a>, <a href=\"https:\/\/olivian.ro\/\">Olivian Breda<\/a>, <a href=\"https:\/\/robertkatai.com\/\">Robert Katai<\/a>, <a href=\"http:\/\/www.sabinacornovac.ro\/\">Sabina Cornovac<\/a>, <a href=\"http:\/\/www.stilmasculin.ro\/\">Stil Masculin<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<div class=\"fcbkbttn_buttons_block\" id=\"fcbkbttn_left\"><div class=\"fcbkbttn_like \"><div class=\"fb-like fb-like-button_count\" data-href=\"https:\/\/www.gpec.ro\/blog\/cum-functioneaza-un-brand-in-mintea-consumatorului-interviu-mihaela-muresan-founder-brand-essence\" data-colorscheme=\"light\" data-layout=\"button_count\" data-action=\"like\"  data-size=\"small\"><\/div><\/div><\/div><p>Un brand puternic va scurt-circuita decizia de cump\u0103rare a clientului. La GPeC Summit am stat de vorb\u0103 cu Mihaela Mire\u0219an, Founder Brand Essence, despre cum func\u021bioneaz\u0103 brand-ul \u00een mintea unui consumator. Urm\u0103re\u0219te interviul pentru a \u00een\u021belege de ce orice business online are nevoie de \u201edeliberate branding\u201d \u0219i ce sfaturi are Mihaela pentru proprietarii de magazine online din Rom\u00e2nia.<\/p>\n","protected":false},"author":1,"featured_media":15298,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[89],"tags":[3014,2955,3012,215,3016],"class_list":["post-15042","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-interviurile-gpec","tag-brand-essence","tag-branding","tag-deliberated-branding","tag-interviu-gpec","tag-mihaela-muresan"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/posts\/15042","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/comments?post=15042"}],"version-history":[{"count":4,"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/posts\/15042\/revisions"}],"predecessor-version":[{"id":15302,"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/posts\/15042\/revisions\/15302"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/media\/15298"}],"wp:attachment":[{"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/media?parent=15042"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/categories?post=15042"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/tags?post=15042"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}