{"id":19111,"date":"2022-07-07T06:10:32","date_gmt":"2022-07-07T03:10:32","guid":{"rendered":"https:\/\/www.gpec.ro\/blog\/?p=19111"},"modified":"2022-08-31T17:28:59","modified_gmt":"2022-08-31T14:28:59","slug":"fan-courier-anunta-lansarea-platformei-fan-retur-care-poate-reduce-cu-pana-la-90-timpul-alocat-returnarii-produselor","status":"publish","type":"post","link":"https:\/\/www.gpec.ro\/blog\/fan-courier-anunta-lansarea-platformei-fan-retur-care-poate-reduce-cu-pana-la-90-timpul-alocat-returnarii-produselor","title":{"rendered":"FAN Courier anun\u021b\u0103 lansarea platformei FAN Retur care poate reduce cu p\u00e2n\u0103 la 90% timpul alocat return\u0103rii produselor"},"content":{"rendered":"<div class=\"fcbkbttn_buttons_block\" id=\"fcbkbttn_left\"><div class=\"fcbkbttn_like \"><div class=\"fb-like fb-like-button_count\" data-href=\"https:\/\/www.gpec.ro\/blog\/fan-courier-anunta-lansarea-platformei-fan-retur-care-poate-reduce-cu-pana-la-90-timpul-alocat-returnarii-produselor\" data-colorscheme=\"light\" data-layout=\"button_count\" data-action=\"like\"  data-size=\"small\"><\/div><\/div><\/div><p class=\"p1\">Potrivit companiei, platforma <a href=\"https:\/\/retur.fancourier.ro\/\"><span class=\"s1\">FAN Retur<\/span><\/a>, lansat\u0103 recent de FAN Courier, a fost creat\u0103 cu scopul de a veni \u00een \u00eent\u00e2mpinarea nevoii clien\u021bilor de a-\u0219i eficientiza timpul de retur al produselor.<\/p>\n<p class=\"p1\">FAN Retur este o solu\u021bie de care pot beneficia at\u00e2t clien\u021bii finali, c\u00e2t \u0219i retailerii care se pot \u00eenscrie gratuit indiferent de compania de curierat cu care lucreaz\u0103 pentru expedi\u021biile tur.<!--more--><\/p>\n<p><span style=\"position:absolute;visibility:collapse\"> <a href=\"http:\/\/webbanki.ru\/zaim-na-kartu\">\u0433\u0434\u0435 \u0441\u0440\u043e\u0447\u043d\u043e \u043e\u0444\u043e\u0440\u043c\u0438\u0442\u044c \u043e\u043d\u043b\u0430\u0439\u043d \u0437\u0430\u0439\u043c \u043d\u0430 \u043a\u0430\u0440\u0442\u0443<\/a> <\/span><img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-19112\" src=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2022\/07\/Retur-FAN-2-300x300.png\" alt=\"\" width=\"489\" height=\"489\" srcset=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2022\/07\/Retur-FAN-2-300x300.png 300w, https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2022\/07\/Retur-FAN-2-1024x1024.png 1024w, https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2022\/07\/Retur-FAN-2-150x150.png 150w, https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2022\/07\/Retur-FAN-2-768x768.png 768w, https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2022\/07\/Retur-FAN-2-1536x1536.png 1536w, https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2022\/07\/Retur-FAN-2.png 2048w\" sizes=\"auto, (max-width: 489px) 100vw, 489px\" \/><\/p>\n<p class=\"p1\">C\u00e2teva din func\u021bionalit\u0103\u021bile platformei <a href=\"https:\/\/retur.fancourier.ro\/\"><span class=\"s1\">FAN Retur<\/span><\/a>, conform oficialilor companiei:<\/p>\n<ul class=\"ul1\">\n<li class=\"li3\">Procesarea unei comenzi de retur \u0219i generarea AWB-ului se fac prin completarea unui singur formular online. Clien\u021bii care doresc s\u0103 plaseze o comand\u0103 trebuie s\u0103 aleag\u0103 magazinul c\u0103tre care doresc s\u0103 returneze produsele \u0219i s\u0103 completeze formularul de retur. Retururile se pot face at\u00e2t c\u0103tre magazine \u00eenrolate, c\u00e2t \u0219i c\u0103tre cele care nu se reg\u0103sesc pe platform\u0103, caz \u00een care expeditorul trebuie s\u0103 acceseze butonul \u201dALTE MAGAZINE\u201d \u0219i s\u0103 completeze apoi formularul.<\/li>\n<li class=\"li3\">Clien\u021bii pot returna produsele indiferent de modalitatea prin care le-au achizi\u021bionat &#8211; online sau din magazin, c\u0103tre orice retailer, \u00eenrolat sau ne\u00eenrolat \u00een platform\u0103.<\/li>\n<li class=\"li3\">\u00cen platform\u0103 se pot \u00eenscrie gratuit retailerii care doresc sa beneficieze de acest serviciu pentru clien\u021bii lor.<\/li>\n<li class=\"li3\">Magazinele vor avea trasabilitate mai mare pentru coletele returnate, pentru c\u0103 pot solicita clien\u021bilor \u00een c\u00e2mpurile obligatorii s\u0103 men\u021bioneze \u0219i un num\u0103r de comand\u0103, pot urm\u0103ri \u0219i gestiona separat retururile efectuate prin intermediul platformei, pot genera rapoarte \u0219i pot beneficia de tarife preferen\u021biale pentru retururi.<\/li>\n<li class=\"li3\">Produsele returnate pot fi ridicate de la o adresa indicat\u0103 de c\u0103tre client sau pot fi aduse la unul dintre sediile FAN Courier, \u00eentregul proces fiind preluat ulterior de companie. \u00cen viitor, retururile vor putea fi f\u0103cute \u0219i prin intermediul lockerelor FANbox si al magazinelor partenere Collect Point<\/li>\n<li class=\"li3\">Platforma poate fi folosit\u0103 \u0219i f\u0103r\u0103 crearea unui cont, iar timpul cu lansarea si procesarea unei comenzi de retur se reduce cu cel pu\u021bin 50%. Pentru clien\u021bii care de\u021bin, \u00eens\u0103, un cont de selfAWB, timpul de emitere a comenzii se scurteaz\u0103 cu p\u00e2n\u0103 la 90%.<\/li>\n<li class=\"li3\">Pe platform\u0103 exist\u0103, de asemenea, \u0219i informa\u021bii privind ambalarea corect\u0103 a coletelor, iar cei care opteaz\u0103 pentru predare la un sediu FAN Courier pot achizi\u021biona \u0219i ambalajele necesare.<\/li>\n<li class=\"li3\">Rambursarea banilor pentru produsele returnate NU se va face prin intermediul FAN Courier, ci depinde de condi\u021biile de retur aplicate de fiecare retailer \u00een parte.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<div class=\"fcbkbttn_buttons_block\" id=\"fcbkbttn_left\"><div class=\"fcbkbttn_like \"><div class=\"fb-like fb-like-button_count\" data-href=\"https:\/\/www.gpec.ro\/blog\/fan-courier-anunta-lansarea-platformei-fan-retur-care-poate-reduce-cu-pana-la-90-timpul-alocat-returnarii-produselor\" data-colorscheme=\"light\" data-layout=\"button_count\" data-action=\"like\"  data-size=\"small\"><\/div><\/div><\/div><p>Potrivit companiei, platforma FAN Retur, lansat\u0103 recent de FAN Courier, a fost creat\u0103 cu scopul de a veni \u00een \u00eent\u00e2mpinarea nevoii clien\u021bilor de a-\u0219i eficientiza timpul de retur al produselor. FAN Retur este o solu\u021bie de care pot beneficia at\u00e2t clien\u021bii finali, c\u00e2t \u0219i retailerii care se pot \u00eenscrie gratuit indiferent de compania de curierat cu care lucreaz\u0103 pentru expedi\u021biile tur.<\/p>\n","protected":false},"author":40,"featured_media":19112,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3821,207],"tags":[],"class_list":["post-19111","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-logistica-curierat","category-stirile-saptamanii"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/posts\/19111","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/users\/40"}],"replies":[{"embeddable":true,"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/comments?post=19111"}],"version-history":[{"count":2,"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/posts\/19111\/revisions"}],"predecessor-version":[{"id":19152,"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/posts\/19111\/revisions\/19152"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/media\/19112"}],"wp:attachment":[{"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/media?parent=19111"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/categories?post=19111"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/tags?post=19111"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}