{"id":6574,"date":"2016-05-16T18:46:30","date_gmt":"2016-05-16T15:46:30","guid":{"rendered":"https:\/\/www.gpec.ro\/blog\/?p=6574"},"modified":"2016-05-15T13:39:33","modified_gmt":"2016-05-15T10:39:33","slug":"bogdan-manolea-co-fondator-trusted-ro-vorbeste-la-gpec-summit-mai-2016-despre-nps-cel-mai-important-kpi-in-e-commerce","status":"publish","type":"post","link":"https:\/\/www.gpec.ro\/blog\/bogdan-manolea-co-fondator-trusted-ro-vorbeste-la-gpec-summit-mai-2016-despre-nps-cel-mai-important-kpi-in-e-commerce","title":{"rendered":"Bogdan Manolea, Co-Fondator TRUSTED.ro, vorbeste la GPeC Summit Mai 2016 despre NPS, cel mai important KPI in e-commerce"},"content":{"rendered":"<div class=\"fcbkbttn_buttons_block\" id=\"fcbkbttn_left\"><div class=\"fcbkbttn_like \"><div class=\"fb-like fb-like-button_count\" data-href=\"https:\/\/www.gpec.ro\/blog\/bogdan-manolea-co-fondator-trusted-ro-vorbeste-la-gpec-summit-mai-2016-despre-nps-cel-mai-important-kpi-in-e-commerce\" data-colorscheme=\"light\" data-layout=\"button_count\" data-action=\"like\"  data-size=\"small\"><\/div><\/div><\/div><p>Doar cateva zile ne mai despart de Cel Mai Important Eveniment de E-Commerce din Europa Centrala si de Est, GPeC Summit 25-26-27 Mai 2016. Pregatirile sunt in toi si inbox-urile echipei GPeC sunt din ce in ce mai pline de surprize si stiri super tari pentru voi, cei care ne sunteti alaturi in cadrul celei mai mari si mai active comunicati de comert electronic din Romania. Va pregatim un eveniment de e-commerce WOW, de unde veti pleca cu inspiratie, sfaturi practice imediat aplicabile pentru a va creste afacerea si noi contacte si parteneriate initiate.<\/p>\n<p>Printre subiectele hot de la aceasta editie GPeC Summit 25-26-27 Mai mentionam NPS (Net Promoter Score), cel mai important KPI pe care ar trebui sa il masuram in e-commerce. NPS ne spune tot ce avem nevoie sa stim despre <a href=\"https:\/\/feedback.trusted.ro\/\" target=\"_blank\">feedback<\/a>-ul clientilor unui magazin online si gradul de satisfactie al acestora. <strong>Bogdan Manolea, Co-Fondator <a href=\"http:\/\/www.trusted.ro\" target=\"_blank\">TRUSTED.ro<\/a> <\/strong>ne lanseaza la<a href=\"http:\/\/www.gpec.ro\/gpec-summit-mai\/\" target=\"_blank\"><strong> GPeC Summit 25-26-27 Mai<\/strong><\/a> provocarea \u201d<em><strong>Cel Mai Important KPI in E-Commerce: NPS (Net Promoter Score) Tu il masori?<\/strong><\/em>\u201d.<\/p>\n<p><a href=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2016\/05\/cover-GPEC_2016-Bogdan-Manolea.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-6575 size-full\" src=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2016\/05\/cover-GPEC_2016-Bogdan-Manolea.jpg\" alt=\"\" width=\"851\" height=\"315\" srcset=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2016\/05\/cover-GPEC_2016-Bogdan-Manolea.jpg 851w, https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2016\/05\/cover-GPEC_2016-Bogdan-Manolea-300x111.jpg 300w\" sizes=\"auto, (max-width: 851px) 100vw, 851px\" \/><\/a><\/p>\n<h4>Ultimele zile de preturi reduse pentru inscrierea la GPeC Summit<\/h4>\n<p><a href=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2016\/05\/Inscrie-te-acum-la-GPeC-Summit.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-full wp-image-6538\" src=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2016\/05\/Inscrie-te-acum-la-GPeC-Summit.jpg\" alt=\"Inscrie-te acum la GPeC Summit\" width=\"250\" height=\"240\" \/><\/a><strong>Doar pana pe 22 Mai te mai poti inscrie la GPeC Summit 25-26-27 Mai! <\/strong><a title=\"Agenda GPeC Summit 25-26-27 Mai 2016\" href=\"http:\/\/www.gpec.ro\/agenda-gpec-summit-mai\/\" target=\"_blank\"><strong>Agenda \u00eentregului eveniment<\/strong><\/a> poate fi consultat\u0103 pe website-ul nostru, iar <strong>\u00eenscrierile la GPeC Summit se fac complet\u00e2nd formularul online<\/strong>: <strong><a href=\"http:\/\/www.gpec.ro\/inscriere-gpec-summit-mai\/\" target=\"_blank\">http:\/\/ww<\/a><\/strong><strong><a href=\"http:\/\/www.gpec.ro\/inscriere-gpec-summit-mai\/\" target=\"_blank\">w.gpec.ro\/inscriere-gpec-summit-mai<\/a> <\/strong>SAU <a title=\"Avantajele Participarii in Competitia GPeC\" href=\"http:\/\/www.gpec.ro\/avantajele-participarii\/\" target=\"_blank\"><strong>poti alege sa iti inscrii magazinul online in Competitia GPeC 2016<\/strong><\/a> si beneficiezi de <strong>acces gratuit la GPeC Summit<\/strong> daca optezi pentru unul din pachetele PREMIUM sau PLATINUM. Alegerea iti apartine!<\/p>\n<p>_________________________<\/p>\n<p><strong>GPeC 2016, editia de 11 ani, este un eveniment powered by <\/strong><a href=\"http:\/\/www.fancourier.ro\/\" target=\"blank\"><strong>FAN Courier<\/strong><\/a><strong> \u2013 liderul pietei de curierat din Romania<\/strong><\/p>\n<p><strong>Eveniment sustinut de<\/strong>: <a href=\"http:\/\/www.Allpacka.ro\" target=\"blank\"><strong>Allpacka.ro<\/strong><\/a>, <a href=\"http:\/\/www.altex.ro\" target=\"blank\"><strong>ALTEX<\/strong><\/a>, <a href=\"https:\/\/www.avon.ro\/\" target=\"blank\"><strong>AVON<\/strong><\/a><strong>, <\/strong><a href=\"http:\/\/www.yourccc.com\" target=\"blank\"><strong>Competence Call Center<\/strong><\/a><strong>, <\/strong><a href=\"https:\/\/www.contentspeed.ro\/\" target=\"blank\"><strong>ContentSpeed<\/strong><\/a><strong>, <\/strong><a href=\"https:\/\/www.dpd.com\/ro\" target=\"blank\"><strong>DPD<\/strong><\/a><strong>, <\/strong><a href=\"https:\/\/dwf.ro\/\" target=\"blank\"><strong>DWF<\/strong><\/a><strong>, <a href=\"http:\/\/www.frisbo.ro\/\" target=\"_blank\">Frisbo<\/a>, <\/strong><a href=\"http:\/\/www.garantibank.ro\/ro\/\" target=\"blank\"><strong>Garanti Bank<\/strong><\/a><strong>, <\/strong><a href=\"http:\/\/www.mediapost-hitmail.ro\/\" target=\"blank\"><strong>Mediapost Hit Mail<\/strong><\/a><strong>, <a href=\"https:\/\/www.microsoft.com\/ro-ro\" target=\"_blank\">Microsoft<\/a>, <\/strong><a href=\"http:\/\/www.newblack.ro\" target=\"blank\"><strong>New Black<\/strong><\/a><strong>, <\/strong><a href=\"https:\/\/www.newsman.ro\/\" target=\"blank\"><strong>NewsMAN<\/strong><\/a><strong>, <\/strong><a href=\"http:\/\/online-online.ro\/\" target=\"blank\"><strong>Online-Online.ro by Credius<\/strong><\/a><strong>, <\/strong><a href=\"https:\/\/www.orange.ro\/\" target=\"blank\"><strong>Orange<\/strong><\/a><strong>, <\/strong><a href=\"http:\/\/www.payu.ro\" target=\"blank\"><strong>PayU<\/strong><\/a><strong>, <a href=\"https:\/\/www.salesmanago.com\/welcome.htm?\" target=\"_blank\">SALESmanago<\/a>, <\/strong><a href=\"http:\/\/www.simartis.com\/\" target=\"blank\"><strong>Simartis<\/strong><\/a><strong>, <\/strong><a href=\"https:\/\/retargeting.biz\/ro\" target=\"blank\"><strong>Retargeting.biz<\/strong><\/a><strong>, <\/strong><strong><a href=\"http:\/\/www.visa.ro\/\" target=\"blank\">Visa<\/a>, <a href=\"http:\/\/www.zitec.com\/software-outsourcing-romania\" target=\"_blank\">Zitec<\/a><\/strong><\/p>\n<p><strong>Recommended Payment Processor Partner: <\/strong><a href=\"https:\/\/www.mobilpay.ro\/public\/\" target=\"blank\"><strong>mobilPay<\/strong><\/a><\/p>\n<p><strong>Limousine Service<\/strong>: <a href=\"http:\/\/www.citylimo.ro\/\" target=\"_blank\"><strong>Citylimo<\/strong><\/a><\/p>\n<p><strong>Official Radio: <a href=\"http:\/\/www.kissfm.ro\" target=\"_blank\">KissFM<\/a><\/strong><\/p>\n<p><strong>Cu sprijinul: <\/strong><a href=\"http:\/\/www.2parale.ro\" target=\"blank\">2Parale<\/a>, <a href=\"http:\/\/www.agilemedia.com\" target=\"blank\">Agile Media<\/a>, <a href=\"http:\/\/www.alindobrin.ro\" target=\"blank\">Alin Dobrin Photo<\/a>, <a href=\"http:\/\/www.canopy.ro\/\" target=\"_blank\">Canopy<\/a>, <a href=\"http:\/\/www.casadetraduceri.ro\" target=\"_blank\">Casa de Traduceri<\/a>, <a href=\"https:\/\/creadiv.ro\/\" target=\"_blank\">Creadiv<\/a>, <a href=\"http:\/\/www.customsoft.ro\/ro\/acasa\/\" target=\"_blank\">CustomSoft<\/a>, <a href=\"http:\/\/www.ecompedia.ro\" target=\"blank\">ECOMpedia<\/a>, <a href=\"http:\/\/www.easyhost.ro\" target=\"blank\">easyhost<\/a>, <a href=\"http:\/\/www.enrose.ro\" target=\"blank\">enRose<\/a>, <a href=\"http:\/\/www.extended.ro\/\" target=\"_blank\">Extended<\/a>, <a href=\"http:\/\/www.cupe-medalii.ro\" target=\"blank\">Infinity Trophy<\/a>, <a href=\"http:\/\/www.marketizator.com\" target=\"blank\">Marketizator<\/a>, <a href=\"http:\/\/www.saveur.ro%20\" target=\"_blank\">Saveur<\/a>, <a href=\"http:\/\/www.silkweb.ro\" target=\"blank\">Silkweb<\/a>, <a href=\"http:\/\/www.smartbill.ro\" target=\"_blank\">SmartBill<\/a>, <a href=\"http:\/\/www.teaforte.ro\" target=\"_blank\">TeaForte<\/a>, <a href=\"http:\/\/www.trusted.ro\" target=\"blank\">TRUSTED.ro<\/a>, <a href=\"http:\/\/www.webdigital.ro\" target=\"blank\">WebDigital<\/a>, <a href=\"http:\/\/www.whiteimage.net\" target=\"blank\">White Image<\/a>, <a href=\"http:\/\/www.zelist.ro\" target=\"blank\">Zelist<\/a><\/p>\n<p><strong>Mandri sa fim sustinuti de:<\/strong><\/p>\n<p><strong>Bloggeri parteneri<\/strong>: <a href=\"http:\/\/adrianorbai.com\/\" target=\"blank\">Adrian Gabriel Orbai<\/a>, <a href=\"http:\/\/www.allinbound.ro\/\">Alin Vlad<\/a>, <a href=\"http:\/\/www.andrazaharia.ro\/\" target=\"blank\">Andra Zaharia<\/a>, <a href=\"http:\/\/www.aurasmihai.ro\/\" target=\"blank\">Auras Mihai Geambasu<\/a>, <a href=\"http:\/\/www.carmenalbisteanu.ro\/\" target=\"blank\">Carmen Albisteanu<\/a>, <a href=\"http:\/\/claudiatocila.ro\/\" target=\"blank\">Claudia Tocila<\/a>, <a href=\"http:\/\/www.korinams.ro\/\" target=\"blank\">Corina-Maria Scheianu<\/a>, <a href=\"http:\/\/cristianchinabirta.ro\/\" target=\"blank\">Cristian China Birta<\/a>, <a href=\"https:\/\/www.cristianiosub.com\/\" target=\"_blank\">Cristian Iosub<\/a>, <a href=\"http:\/\/www.pyuric.ro\/\" target=\"blank\">Cristina Chipurici<\/a>, <a href=\"http:\/\/www.elenaciric.ro\/\" target=\"blank\">Elena Ciric<\/a>, <a href=\"http:\/\/fulviameirosu.ro\/\" target=\"blank\">Fulvia Meirosu<\/a>, <a href=\"http:\/\/www.cyberculture.ro\/\" target=\"blank\">George Hari Popescu<\/a>, <a href=\"http:\/\/www.bunescu.ro\/\" target=\"blank\">Ionut Bunescu<\/a>, <a href=\"http:\/\/laviniabiberi.com\/\" target=\"blank\">Lavinia Biberi<\/a>, <a href=\"http:\/\/blogatu.ro\/\" target=\"blank\">Marius Ovidiu Calugaru<\/a>, <a href=\"http:\/\/blidaru.net\/\" target=\"blank\">Madalin Blidaru<\/a>, <a href=\"https:\/\/olivian.ro\/\" target=\"blank\">Olivian Breda<\/a>, <a href=\"http:\/\/ovidiubalcacian.ro\/\" target=\"blank\">Ovidiu Balcacian<\/a>, <a href=\"http:\/\/www.sabinacornovac.ro\/\" target=\"blank\">Sabina Cornovac<\/a><\/p>\n<p><strong>Parteneri media<\/strong>: <a href=\"http:\/\/www.adhugger.net\/\" target=\"blank\">AdHugger<\/a>, <a href=\"http:\/\/www.agora.ro\/\" target=\"blank\">AGORA<\/a>, <a href=\"http:\/\/www.anis.ro\/\">ANIS<\/a>, <a href=\"http:\/\/www.aries.ro\/\" target=\"blank\">ARIES<\/a>, <a href=\"http:\/\/www.businessdays.ro\/\" target=\"blank\">Business Days<\/a>, <a href=\"http:\/\/www.businesswoman.ro\/ro\/\" target=\"blank\">Business Woman<\/a>, <a href=\"http:\/\/www.cariereonline.ro\/\" target=\"blank\">Cariere<\/a>, <a href=\"http:\/\/www.comunicatedeafaceri.ro\/\" target=\"blank\">Comunicate de Afaceri<\/a>, <a href=\"http:\/\/www.comunicatedepresa.ro\/\" target=\"blank\">Comunicate de Presa<\/a>, <a href=\"http:\/\/ctrl-d.ro\/\" target=\"blank\">CTRL-D<\/a>, <a href=\"https:\/\/www.ecomjobs.ro\/\" target=\"blank\">ECOMJOBS<\/a>, <a href=\"http:\/\/www.femei-in-afaceri.ro\/\" target=\"blank\">Femei In Afaceri<\/a>, <a href=\"http:\/\/www.fntm.ro\/\">FNTM<\/a>, <a href=\"http:\/\/2015.howtoweb.co\/\" target=\"blank\">HowToWeb<\/a>, <a href=\"http:\/\/www.trendshrb.ro\/\" target=\"_blank\">HRB Trends<\/a>, <a href=\"http:\/\/iab-romania.ro\/\" target=\"blank\">IAB Romania<\/a>, <a href=\"http:\/\/www.iqads.ro\/\">IQads<\/a>, <a href=\"http:\/\/www.institutuldemarketing.ro\/\" target=\"blank\">Institutul de Marketing<\/a>, <a href=\"http:\/\/www.jurnaluldeafaceri.ro\/\" target=\"blank\">Jurnalul de Afaceri<\/a>, <a href=\"http:\/\/lumeaseoppc.ro\/\">Lumea SEO PPC<\/a>, <a href=\"http:\/\/www.magazinulprogresiv.ro\/\" target=\"blank\">Magazinul Progresiv<\/a>, <a href=\"http:\/\/www.manager.ro\/\">Manager.ro<\/a>, <a href=\"http:\/\/www.marketingfocus.ro\/\" target=\"blank\">MarketingFocus<\/a>, <a href=\"http:\/\/www.neweditionnews.ro\/\">NewEditionNews<\/a>, <a href=\"http:\/\/www.romaniapozitiva.ro\/\" target=\"blank\">Romania Pozitiva<\/a>, <a href=\"http:\/\/biz.shopmania.ro\/\">Shopmania BIZ<\/a>, <a href=\"http:\/\/www.softlead.ro\/\" target=\"blank\">Softlead<\/a>, <a href=\"http:\/\/www.smark.ro\/\" target=\"blank\">SMARK<\/a>, <a href=\"http:\/\/www.startups.ro\/\" target=\"blank\">Startups.ro<\/a>, <a href=\"http:\/\/www.techcafe.ro\/\" target=\"blank\">TechCafe<\/a>, <a href=\"https:\/\/bucharest.techhub.com\/\" target=\"blank\">TechHub<\/a>, <a href=\"http:\/\/www.ziuaconstanta.ro\/\" target=\"_blank\">Ziua de Constanta<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<div class=\"fcbkbttn_buttons_block\" id=\"fcbkbttn_left\"><div class=\"fcbkbttn_like \"><div class=\"fb-like fb-like-button_count\" data-href=\"https:\/\/www.gpec.ro\/blog\/bogdan-manolea-co-fondator-trusted-ro-vorbeste-la-gpec-summit-mai-2016-despre-nps-cel-mai-important-kpi-in-e-commerce\" data-colorscheme=\"light\" data-layout=\"button_count\" data-action=\"like\"  data-size=\"small\"><\/div><\/div><\/div><p>Doar cateva zile ne mai despart de Cel Mai Important Eveniment de E-Commerce din Europa Centrala si de Est, GPeC Summit 25-26-27 Mai 2016. Pregatirile sunt in toi si inbox-urile echipei GPeC sunt din ce in ce mai pline de surprize si stiri super tari pentru voi, cei care ne sunteti alaturi in cadrul celei mai mari si mai active comunicati de comert electronic din Romania. Va pregatim un eveniment de e-commerce WOW, de unde veti pleca cu inspiratie, sfaturi practice imediat aplicabile pentru a va creste afacerea si noi contacte si parteneriate initiate. Printre subiectele hot de la aceasta editie GPeC Summit 25-26-27 Mai mentionam NPS (Net Promoter Score), cel mai important KPI pe care ar trebui sa il masuram in e-commerce. NPS ne spune tot ce avem nevoie sa stim despre feedback-ul clientilor unui magazin online si gradul de satisfactie al acestora. Bogdan Manolea, Co-Fondator TRUSTED.ro ne lanseaza<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[43],"tags":[462,100,464,463,465,13],"class_list":["post-6574","post","type-post","status-publish","format-standard","hentry","category-noutati-si-stiri-gpec","tag-bogdan-manolea","tag-gpec-summit","tag-kpi-in-e-commerce","tag-legislatie-e-commerce","tag-nps","tag-trusted-ro"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/posts\/6574","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/comments?post=6574"}],"version-history":[{"count":3,"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/posts\/6574\/revisions"}],"predecessor-version":[{"id":6586,"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/posts\/6574\/revisions\/6586"}],"wp:attachment":[{"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/media?parent=6574"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/categories?post=6574"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/tags?post=6574"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}