{"id":8559,"date":"2017-01-25T15:05:44","date_gmt":"2017-01-25T13:05:44","guid":{"rendered":"https:\/\/www.gpec.ro\/blog\/?p=8559"},"modified":"2017-02-02T16:48:27","modified_gmt":"2017-02-02T14:48:27","slug":"principalele-tendinte-in-marketing-online-pentru-e-commerce-in-2017","status":"publish","type":"post","link":"https:\/\/www.gpec.ro\/blog\/principalele-tendinte-in-marketing-online-pentru-e-commerce-in-2017","title":{"rendered":"Principalele tendin\u021be \u00een marketing online pentru e-commerce \u00een 2017"},"content":{"rendered":"<div class=\"fcbkbttn_buttons_block\" id=\"fcbkbttn_left\"><div class=\"fcbkbttn_like \"><div class=\"fb-like fb-like-button_count\" data-href=\"https:\/\/www.gpec.ro\/blog\/principalele-tendinte-in-marketing-online-pentru-e-commerce-in-2017\" data-colorscheme=\"light\" data-layout=\"button_count\" data-action=\"like\"  data-size=\"small\"><\/div><\/div><\/div><p><strong>GPeC<\/strong> te \u021bine mereu conectat la realitatea \u0219i trend-urile din e-commerce \u0219i marketing online, at\u00e2t din Rom\u00e2nia, c\u00e2t \u0219i de peste hotare. La \u00eenceput de 2017, am stat de vorb\u0103 cu principalii speciali\u0219ti \u00een marketing online pentru e-commerce din Rom\u00e2nia pentru a observa unde v\u0103d ace\u0219tia prezentul \u0219i viitorul \u00een materie de marketing digital generator de v\u00e2nz\u0103ri online. Cuvintele de ordine, dup\u0103 cum ve\u021bi vedea mai jos, au fost <strong>VIDEO<\/strong> &#8211; <strong>MOBILE<\/strong> &#8211; <strong>CONTENT<\/strong> &#8211; <strong>OMNICHANNEL<\/strong> &#8211; <strong>AUTOMATION <\/strong>&#8211;<strong> PERSONALIZARE<\/strong>. Iar totul a fost pus \u00een contextul \u00een care Google \u0219i Facebook vor domina \u00een continuare bugetele de marketing online \u0219i s-a pus foarte mult accent pe personalizarea tot mai bun\u0103 a mesajului de marketing \u0219i pe relevan\u021b\u0103.<\/p>\n<p><a href=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/digital-marketing-tendinte-romania-2017.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter  wp-image-8685\" src=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/digital-marketing-tendinte-romania-2017.png\" alt=\"tendinte digital marketing romania 2017\" width=\"816\" height=\"485\" srcset=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/digital-marketing-tendinte-romania-2017.png 2468w, https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/digital-marketing-tendinte-romania-2017-300x178.png 300w, https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/digital-marketing-tendinte-romania-2017-1024x608.png 1024w\" sizes=\"auto, (max-width: 816px) 100vw, 816px\" \/><\/a><\/p>\n<ol>\n<li><strong><a href=\"#educativ\">Mai mult focus pe con\u021binut educativ<\/a><\/strong> &#8211; Alin Vlad, Heimdal Security<\/li>\n<li><strong><a href=\"#video\">Con\u021binutul video va fi \u00een topul preferin\u021belor utilizatorilor<\/a><\/strong> &#8211; Anabela Luca, adLemonade<\/li>\n<li><strong><a href=\"#continut\">M\u0103surarea rezultatelor provenite din content marketing prin marketing automation <\/a><\/strong> &#8211; Andreea Moisa, Beans United<\/li>\n<li><strong><a href=\"#date\">Dorin\u021b\u0103 mai mare de a vizualiza mai clar datele, dincolo de num\u0103rul de clickuri \u0219i de vizualizari<\/a><\/strong> &#8211; Andrei Georgescu, White Image<\/li>\n<li><strong><a href=\"#bugete\">Regele \u0219i Regina bugetelor digital: Google \u0219i Facebook<\/a><\/strong> &#8211; Bianca D\u0103ncil\u0103, GripAds<\/li>\n<li><strong><a href=\"#facebook\">Facebook vrea tot mai mult din pia\u021ba de comer\u021b online<\/a> <\/strong>&#8211; C\u0103lin Biri\u0219, Loopaa Marketing<\/li>\n<li><strong><a href=\"#relevanta\">\u00cen ceea ce prive\u0219te SEO, speciali\u0219tii se vor concentra \u00een special pe relevan\u021ba \u00een optimizare<\/a><\/strong> &#8211; Cosmin D\u0103r\u0103ban, Silkweb<\/li>\n<li><strong><a href=\"#client\">2017: anul in care &#8222;ad-ul&#8221; va fi privit \u00een primul r\u00e2nd din perspectiva clientului<\/a><\/strong> &#8211; Cosmin N\u0103stas\u0103, 2Performant<\/li>\n<li><strong><a href=\"#personalizare\">Personalizarea va fi cheia \u00een acest an<\/a><\/strong> &#8211; Cristian Ignat, Canopy<\/li>\n<li><a href=\"#cx\"><strong>Customer Experience, o nou\u0103 provocare<\/strong><\/a> &#8211; Eugen Potlog, Conversion<\/li>\n<li><strong><a href=\"#reclamevideo\">Reclamele video vor exploda \u00een 2017<\/a><\/strong> &#8211; Ionu\u021b Munteanu, WebDigital<\/li>\n<li><strong><a href=\"#ai\">Marketingul online \u0219i e-commerce-ul vor fi \u00eembun\u0103t\u0103\u021bite de module \u0219i instrumente de tip Artificial Intelligence<\/a><\/strong> &#8211; Liviu Taloi, ECOMpedia<\/li>\n<li><strong><a href=\"#programmatic\">\u00cen 2017, programmatic va fi singurul mod de a face campanii online eficiente<\/a><\/strong> &#8211; Lucia Ciuc\u0103, Quantum Data Science<\/li>\n<li><strong><a href=\"#omnichannel\">Trendul principal este Omnichannel<\/a><\/strong> &#8211; Oana Sav, More Marketing Solutions &amp; Institutul de Marketing<\/li>\n<li><strong><a href=\"#mobile\">\u00cen 2017 magazinele online vor \u00eencepe s\u0103 acorde aten\u021bie separat \u0219i prioritar contextelor mobile<\/a><\/strong> &#8211; Raluca Radu, Answear.ro \u0219i MTH Digital<\/li>\n<\/ol>\n<p><!--more--><\/p>\n<p><a name=\"educativ\"><\/a><\/p>\n<h4>\u00a0Mai mult focus pe con\u021binut educativ<\/h4>\n<p>&nbsp;<\/p>\n<div><strong><a href=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Alin-Vlad-Inbound-Marketing.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-8602 size-medium\" src=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Alin-Vlad-Inbound-Marketing-300x262.jpg\" alt=\"Alin Vlad \" width=\"300\" height=\"262\" srcset=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Alin-Vlad-Inbound-Marketing-300x262.jpg 300w, https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Alin-Vlad-Inbound-Marketing.jpg 581w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a>Alin Vlad<\/strong>, Director of Online Sales &amp; Marketing <a title=\"heimdal security software\" href=\"https:\/\/heimdalsecurity.com\/en\/\" target=\"_blank\"><strong>Heimdal Security<\/strong><\/a>, crede c\u0103 \u201d<em>vom fi martorii aglomer\u0103rii multor ni\u0219e, ceea ce va duce la mult zgomot \u00een ceea ce prive\u0219te num\u0103rul de canale, dar \u0219i cantitatea mesajelor de marketing folosite. Dac\u0103 p\u00e2n\u0103 acum era de ajuns s\u0103 faci chestii de baz\u0103 pentru a te diferen\u021bia, \u00een momentul de fa\u021b\u0103 mul\u021bi marketeri vor fi nevoi\u021bi s\u0103-\u0219i asume mai multe riscuri. Vom observa mai mult focus pe video (Live Streaming, Vloggeri etc.), dar \u0219i pe con\u021binut educativ care va avea rolul s\u0103 creasc\u0103 \u00eencrederea consumatorului. Speran\u021ba mea este s\u0103 vedem mai multe exemple de 10X Content \u00een Rom\u00e2nia, cu accent pe vizual.\u00a0<\/em><\/div>\n<div><\/div>\n<div><em>De asemenea, vor sc\u0103dea num\u0103rul de advertoriale pe bloguri generaliste \u00een schimbul unor colabor\u0103ri pe termen lung, dar \u0219i al accentului pus pe marketing-ul pe Facebook (excep\u021bie f\u0103c\u00e2nd Live Streaming-ul \u0219i Advertising-ul). La capitolul tendin\u021be hot, dar care nu vor rezista pe termen lung: chatbots, Snapchat, noua aplica\u021bie viral\u0103 pe mobil (vezi Pokemon GO)\u201d.\u00a0<\/em><\/div>\n<p><a name=\"video\"><\/a><\/p>\n<h4>Con\u021binutul video va fi \u00een topul preferin\u021belor utilizatorilor<\/h4>\n<p><strong><a href=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Anabela-Luca-adLemonade1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-8603 size-medium\" src=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Anabela-Luca-adLemonade1-284x300.jpg\" alt=\"Anabela Luca\" width=\"284\" height=\"300\" srcset=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Anabela-Luca-adLemonade1-284x300.jpg 284w, https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Anabela-Luca-adLemonade1.jpg 496w\" sizes=\"auto, (max-width: 284px) 100vw, 284px\" \/><\/a>Anabela Luca<\/strong>, Managing Director &amp; Online Marketing Consultant\u00a0<strong><a href=\"http:\/\/www.adlemonade.com\/home\/\" target=\"_blank\">adLemonade.com<\/a><\/strong>, spune c\u0103 \u201d<em>2017 este anul \u00een care vom vedea \u00een mod constant c\u0103 pes<\/em><em>te 50% din traficul unui website vine de pe dispozitivele mobile. Business-urile online vor \u00een\u021belege c\u0103, dac\u0103 nu au un site optimizat pentru mobil, at\u00e2t ca vitez\u0103, c\u00e2t \u0219i ca user-friendliness, \u0219i dac\u0103 nu g\u00e2ndesc \u0219i aplic\u0103 acum o strategie de marketing targetat\u0103 pe aceste dispozitive, vor pierde teren \u00een fa\u021ba competitorilor mai smart \u0219i mai agili care o fac.<\/em><\/p>\n<div><em>Con\u021binutul video va fi \u00een topul preferin\u021belor utilizatorilor, cu cre\u0219teri semnificative de la zi la\u00a0zi. Google estimeaz\u0103 c\u0103, p\u00e2n\u0103\u00a0\u00een 2020, 80% din con\u021binutul online va fi video. De aceea, advertiserii au oportunitatea \u0219i obliga\u021bia \u00een acela\u0219i timp de a crea \u0219i livra con\u021binut valoros \u0219i engaging pentru core audiences prin videouri calitative folosind chiar tehnologii precum 360\u2022, AR sau VR.\u201d<\/em><\/div>\n<p><a name=\"video\"><\/a><\/p>\n<p><a name=\"continut\"><\/a><\/p>\n<h4>Masurarea rezultatelor provenite din content marketing prin marketing automation<\/h4>\n<p>&nbsp;<\/p>\n<p><strong><a href=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Andreea-Moisa-Beans-United.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-medium wp-image-8604\" src=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Andreea-Moisa-Beans-United-300x300.jpg\" alt=\"Andreea Moisa\" width=\"300\" height=\"300\" srcset=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Andreea-Moisa-Beans-United-300x300.jpg 300w, https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Andreea-Moisa-Beans-United-150x150.jpg 150w, https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Andreea-Moisa-Beans-United.jpg 500w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a>Andreea Moisa<\/strong>, Managing Director <a title=\"beans united inbound marketing\" href=\"http:\/\/www.beans-united.ro\/\" target=\"_blank\"><strong>Beans United<\/strong><\/a>, a observat faptul c\u0103 \u00a0\u201d\u00ee<i>n ultima perioad\u0103, companiile rom\u00e2nesti au \u00eenceput s\u0103 foloseasc\u0103 tot mai mult Content Marketingul pentru a atrage poten\u021bialii clien\u021bi. \u00cens\u0103 acest lucru a fost f\u0103cut nu doar timid, ci \u0219i f\u0103r\u0103 o \u00een\u021belegere a procesului de a transforma cuvintele \u00een rezultate. \u00cen 2017 vom vedea o orientare a companiilor c\u0103tre m\u0103surarea rezultatelor provenite din marketingul prin con\u021binut \u0219i o adop\u021bie a unui sistem de marketing automation care \u00ee\u021bi permite s\u0103 faci leg\u0103tura \u00eentre un vizitator care a citit un articol de blog cu 4 luni \u00een urm\u0103\u00a0\u0219i a revenit pe site s\u0103 cumpere ast\u0103zi\u201d.<\/i><\/p>\n<p><a name=\"date\"><\/a><\/p>\n<h4>Dorin\u021b\u0103 mai mare de a vizualiza mai clar datele, dincolo de num\u0103rul de clickuri \u0219i de vizualizari<\/h4>\n<p>&nbsp;<\/p>\n<p><strong><a href=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Andrei-Georgescu-White-Image.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-8605 size-medium\" src=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Andrei-Georgescu-White-Image-300x300.jpg\" alt=\"Andrei Georgescu\" width=\"300\" height=\"300\" srcset=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Andrei-Georgescu-White-Image-300x300.jpg 300w, https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Andrei-Georgescu-White-Image-150x150.jpg 150w, https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Andrei-Georgescu-White-Image.jpg 500w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a>Andrei Georgescu<\/strong>, Managing Director <a title=\"white image email marketing\" href=\"http:\/\/www.whiteimage.net\/en\/\" target=\"_blank\"><strong>White Image Loyalty Solutions<\/strong><\/a>,\u00a0 consider\u0103 c\u0103 \u00een 2017 vom vorbi despre 2 trenduri separate ca \u0219i abordare, care se refer\u0103 mai ales la comunicarea cu clien\u021bii \u0219i la strategia de marketing a fiec\u0103rui brand:<\/p>\n<p><em>\u201d\u00cen zona marketingului stategic, \u00een viziunea mea, pia\u021ba este \u00a0foarte polarizat\u0103:<\/em><\/p>\n<p><em>&#8211; o zona a marketerilor, s\u0103 le zicem, evolua\u021bi care pun pe primul plan definirea ac\u021biunilor strategice, a planului de ac\u021biune \u0219i apoi c\u0103utarea celor mai bune tool-uri care \u00eei ajut\u0103 s\u0103 execute ceea ce \u0219i-au propus;<\/em><\/p>\n<p><em>&#8211; o zona a marketerilor f\u0103r\u0103 un plan strategic &#8211; multi dintre ei \u00eens\u0103 cu o prezen\u021b\u0103 veche pe pia\u021b\u0103 &#8211; care caut\u0103 tool-uri f\u0103r\u0103 s\u0103 aib\u0103 definite foarte clar obiectivele strategice \u0219i cum acele tool-uri \u00eei ajut\u0103 \u00een obiectivele lor de business.<\/em><\/p>\n<p><em>Din p\u0103cate, \u00een Rom\u00e2nia zona de mijloc care ar fi trebuit s\u0103 fie dominant\u0103 nu prea exist\u0103. <\/em><em>Din acest motiv, consider\u0103m c\u0103 \u00een 2017 va continua o polarizare a clien\u021bilor \u00een jurul magazinelor mari din fiecare domeniu, dar cu siguran\u021b\u0103 c\u0103 se vor eviden\u021bia \u0219i magazinele\/brandurile foarte specializate.<\/em><\/p>\n<p><em>Ca si trenduri de marketing pentru 2017 consider\u0103m c\u0103 se va pune un accent crescut \u00een special pe:<\/em><\/p>\n<ul>\n<li><em><strong>Dark data &amp; data visibility<\/strong> &#8211; exist\u0103 trafic \u00een site \u0219i conversii pentru care nu e\u0219ti sigur de sursa care le-a generat, exist\u0103 multe tool-uri integrate \u00een site care suprascriu sursele de trafic extern &#8211; anul acesta estim\u0103m c\u0103 va exista o dorin\u021b\u0103 mai mare de a vizualiza mai clar datele, dincolo de num\u0103rul de clickuri \u0219i de vizualiz\u0103ri &#8211; companiile vor vrea s\u0103 m\u0103soare ROI mai clar pe componente precum formulare de sign-up, pagini de download \u0219i achizitii;<\/em><\/li>\n<li><em><strong>Marketing automation<\/strong> &#8211; de ce s\u0103 faci zilnic \u00een mod repetat acela\u0219i lucru, c\u00e2nd \u00eel po\u021bi automatiza. Automatiz\u0103rile devin extrem de puternice \u0219i de populare pentru business-urile care vor s\u0103 scaleze. Prin automatiz\u0103ri a nu se \u00een\u021belege doar mesaje de browse abandonment, cart abandonment sau legate de compartamentul \u00een site\/browse behavior. Prin automatiz\u0103ri \u00een\u021belegem orice mecanism care poate \u00eenlocui o ac\u021biune uman\u0103 repetitiv\u0103 &#8211; de exemplu un mesaj de follow up trimis dup\u0103 o convorbire telefonic\u0103 cu departamentul de Customer Support sau un scoring pentru un \u00a0nou lead etc. Automatiz\u0103rile vin la pachet cu cre\u0219terea nivelului de personalizare;<\/em><\/li>\n<li><em><strong>Mobile first<\/strong> &#8211; Site-urile \u0219i newsletterele sunt optimizate pentru mobile, dar \u00een contextul \u00een care majoritatea traficului vine din zona de mobile urm\u0103torul pas este s\u0103 te asiguri c\u0103 fiecare buc\u0103\u021bic\u0103 de content trebuie integrat\u0103 \u00een stilul de via\u021b\u0103 al userilor \u0219i modul \u00een care ei se a\u0219teap\u021b\u0103 \u00een mobile. A nu se ignora mobile video care \u00een 2016 a dep\u0103\u0219it desktopul ca \u0219i vizualiz\u0103ri;<\/em><\/li>\n<li><em>Pentru marketerii din prima categorie, IOT (Internet of Things) &#8211; integrarea datelor din obiectele cu care interac\u021bioneaz\u0103 userii \u00eei va ajuta s\u0103 deschid\u0103 noi u\u021bi astfel \u00eenc\u00e2t s\u0103 se integreze mai bine \u00een via\u021ba clientilor. 2017 va fi un an de defini\u021bie pentru IOT, de setare a a\u0219tept\u0103rilor\u201d<\/em><\/li>\n<\/ul>\n<p><a name=\"bugete\"><\/a><\/p>\n<h4>Regele \u0219i Regina bugetelor digital: Google \u0219i Facebook<\/h4>\n<p>&nbsp;<\/p>\n<p><strong><a href=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Bianca-Dancila-GripAds.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-medium wp-image-8606\" src=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Bianca-Dancila-GripAds-300x300.jpg\" alt=\"Bianca Dancila\" width=\"300\" height=\"300\" srcset=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Bianca-Dancila-GripAds-300x300.jpg 300w, https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Bianca-Dancila-GripAds-150x150.jpg 150w, https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Bianca-Dancila-GripAds.jpg 500w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a>Bianca D\u0103ncil\u0103<\/strong>, Fondatoarea agen\u021biei de digital <strong><a title=\"gripads digital marketing\" href=\"http:\/\/www.gripads.ro\" target=\"_blank\">GripAds<\/a><\/strong>, crede c\u0103 \u201d<em>pia\u021ba rom\u00e2neasc\u0103 de marketing digital va evolua \u00een aceea\u0219i direc\u021bie cu pia\u021ba mondial\u0103, indiferent dac\u0103 bugetele de marketing sunt investite pentru a atrage clien\u021bi rom\u00e2ni sau din orice col\u021b al lumii<\/em>\u201d. Ca urmare, Bianca vede 3 direc\u021bii principale \u00een \u201d<em>digital marketing \u00een 2017:\u00a0<\/em><\/p>\n<ol>\n<li><em><strong>Regele &amp; Regina bugetelor digital: Google &amp; Facebook<\/strong><\/em><\/li>\n<\/ol>\n<p><em>Cei doi mari juc\u0103tori vor absobi \u00een continuare cea mai important\u0103 parte a bugetelor online, indiferent de industria \u00een care activeaz\u0103 companiile care dispun de bugete de promovare.<\/em><\/p>\n<ol start=\"2\">\n<li><em><strong>Keep it simple!\u00a0<\/strong><\/em><\/li>\n<\/ol>\n<p><em>Suntem \u00een secolul vitezei, o perioad\u0103 \u00een care prefer\u0103m contentul simplificat, informa\u021bie trasmis\u0103 c\u00e2t\u00a0 mai simplu, clar \u0219i\u00a0concis.<\/em><\/p>\n<ol start=\"3\">\n<li><em><strong>Minimal<\/strong><\/em><\/li>\n<\/ol>\n<p><em>Abunden\u021ba informa\u021biilor pe care le primim online ne \u00eendeamn\u0103 s\u0103 apreciem \u0219i s\u0103 re\u021binem mai u\u0219or site-urile cu design minimalist. Suntem mai predispu\u0219i s\u0103 accesam reclamele minimal, s\u0103 deschidem \u0219i s\u0103\u00a0citim e-mailuri cu design minimal.\u201d\u00a0<\/em><\/p>\n<p>Tot Bianca, ne mai aminte\u0219te \u0219i \u201d<em>s\u0103 nu uit\u0103m s\u0103 ne focusam pe orice dezvoltare din site sa fie &#8222;Mobile Friendly First&#8221; \u0219i abia apoi s\u0103 decidem dac\u0103 merit\u0103 s\u0103 dezvoltam \u0219i desktop. Iar VIDEO e un &#8222;Must Have!&#8221; \u00een 2017, acesta trebuie s\u0103 fie prezent \u00een toate mediile: site, emailuri, reclame, social media.\u201d<\/em><\/p>\n<p><a name=\"facebook\"><\/a><\/p>\n<h4>Facebook vrea tot mai mult din pia\u021ba de comer\u021b online<\/h4>\n<p>&nbsp;<\/p>\n<p><strong><a href=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Calin-Biris-Loopaa.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-medium wp-image-8607\" src=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Calin-Biris-Loopaa-300x298.jpg\" alt=\"Corner Editor: https:\/\/www.tuxpi.com\/photo-effects\/corner-editor\" width=\"300\" height=\"298\" srcset=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Calin-Biris-Loopaa-300x298.jpg 300w, https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Calin-Biris-Loopaa-150x150.jpg 150w, https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Calin-Biris-Loopaa.jpg 358w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a>C\u0103lin Biri\u0219<\/strong>, Digital Director <strong><a href=\"http:\/\/www.loopaa.ro\/\" target=\"_blank\">Loopaa Marcom<\/a><\/strong> \u0219i Trainer \u0219i Fondator <strong><a href=\"http:\/\/www.onlinemastery.ro\" target=\"_blank\">Online Mastery<\/a><\/strong>, ne atrage aten\u021bia asupra a 3 trenduri principale care influen\u021beaz\u0103 pia\u021ba \u0219i vor continua cel mai probabil s\u0103 o influen\u021beze \u0219i \u00een 2017:<\/p>\n<div>\u201d1. Clipurile video au importan\u021b\u0103 tot mai mare \u00een mixul de comunicare \u0219i reclam\u0103 online, fie c\u0103 vorbim de prezent\u0103ri video de produse pe paginile magazinelor online, reclame \u00een Facebook\/Youtube, live-uri, clipuri scurte de tip Instagram\/Snapchat stories etc.<\/div>\n<div>2. Facebook vrea tot mai mult din pia\u021ba de comer\u021b online. Au lansat deja grupuri de cump\u0103rare-v\u00e2nzare de produse, au dezvoltat sec\u021biunea de shop din paginile de business \u0219i urmeaz\u0103 s\u0103 lanseze marketplace-ul. De urm\u0103rit unde se va ajunge, dar ce este sigur, Facebook vrea s\u0103 fie singura platform\u0103 pe care s\u0103 mai intri atunci c\u00e2nd accesezi internetul.<\/div>\n<div>3. Alte dendin\u021be importante:<\/div>\n<div>&#8211; realitatea virtual\u0103 va fi tot mai popular\u0103 \u00een anii care urmeaz\u0103;<\/div>\n<div>&#8211; asisten\u021bii virtuali de tip chatbot \u00ee\u0219i fac intrarea pe pia\u021b\u0103, iar consumatorii se \u00eenva\u021b\u0103 cu ace\u0219tia;<\/div>\n<div>&#8211; dezvoltarea web de siteuri\/magazine se g\u00e2nde\u0219te <i>mobile first<\/i><\/div>\n<div><i>&#8211; <\/i>Google \u0219i Facebook vor domina \u00een continuare (\u0219i tot mai mult) bugetele de publicitate online;<\/div>\n<div>\u00cen final, recomand ca orice brand care intr\u0103 \u00een online s\u0103-\u0219i securizeze \u00eent\u00e2i canalele proprii pe care le controleaz\u0103 (site adaptat pentru mobil, blog, e-mail marketing \u0219i promovarea online), iar mai apoi s\u0103 profite de tendin\u021be.<\/div>\n<p><a name=\"relevanta\"><\/a><\/p>\n<h4>\u00cen ceea ce prive\u0219te SEO, speciali\u0219tii se vor concentra \u00een special pe relevan\u021ba \u00een optimizare<\/h4>\n<p>&nbsp;<\/p>\n<div><strong><a href=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Cosmin-Daraban-Silkweb.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-8608 size-medium\" src=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Cosmin-Daraban-Silkweb-300x300.jpg\" alt=\"Cosmin Daraban Silkweb\" width=\"300\" height=\"300\" srcset=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Cosmin-Daraban-Silkweb-300x300.jpg 300w, https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Cosmin-Daraban-Silkweb-150x150.jpg 150w, https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Cosmin-Daraban-Silkweb.jpg 500w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a>Cosmin D\u0103r\u0103ban<\/strong>, CEO <a title=\"silkweb web design\" href=\"https:\/\/www.silkweb.ro\/\" target=\"_blank\"><strong>SilkWEB<\/strong><\/a>, crede c\u0103 \u00een 2017 vom vedea adev\u0103ratele consecin\u021be ale schimb\u0103rilor din 2016, cum ar fi \u201d<em>necesitatea orient\u0103rii spre dispozitivele mobile, noile formate expanded text ads obligatorii pentru anun\u021burile AdWords, implementarea func\u021biilor de video live pe mai multe platforme sociale\u201d. <\/em>Tot Cosmin mai spune c\u0103\u00a0\u201d<em>obiectivul final al digital marketing-ului va \u00eencepe s\u0103 fie tot mai mult experien\u021ba personalizat\u0103 a consumatorului.\u00a0\u00ce<\/em><em><span class=\"s1\">n ceea ce prive\u0219te SEO, noul SEO \u00een care avem RankBrain \u0219i update-uri \u00een timp real, speciali\u0219tii se vor concentra \u00een special pe relevan\u021b\u0103\u00a0\u00een optimizare.\u00a0<\/span><\/em><em><em><span class=\"s1\">O recomandare personal\u0103 pentru oamenii din eCommerce in Romania este sa se foloseasca din plin de avantajele platformelor de marketing automation, care \u00eei vor ajuta s\u0103 fie prezen\u021bi \u0219i s\u0103 comunice cu utilizatorii exact \u00een momentul oportun. F\u0103r\u0103 \u00eendoial\u0103, pia\u021ba de comer\u021b online \u00een Rom\u00e2nia va continua s\u0103 creasc\u0103 \u0219i \u00een 2017, \u0219i chiar sunt \u0219anse s\u0103 ating\u0103 un procent impresionant dac\u0103 mai mul\u021bi proprietari de afaceri mici \u0219i mijlocii vor \u00een\u021belege c\u00e2t de profitabil este s\u0103 aib\u0103 un site optimizat, preg\u0103tit pentru conversie<\/span><\/em><\/em><em><span class=\"s1\">\u201d.<\/span><\/em><\/div>\n<p><a name=\"client\"><\/a><\/p>\n<h4 class=\"p1\">2017: anul in care &#8222;ad-ul&#8221; va fi privit \u00een primul r\u00e2nd din perspectiva clientului<\/h4>\n<p>&nbsp;<\/p>\n<p><strong><a href=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Cosmin-Nastasa-Edge.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-medium wp-image-8609\" src=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Cosmin-Nastasa-Edge-300x300.jpg\" alt=\"Cosmin Nastasa Edge\" width=\"300\" height=\"300\" srcset=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Cosmin-Nastasa-Edge-300x300.jpg 300w, https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Cosmin-Nastasa-Edge-150x150.jpg 150w, https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Cosmin-Nastasa-Edge.jpg 424w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><a title=\"cosmin nastasa edge 2performant\" href=\"https:\/\/www.linkedin.com\/in\/cosminnastasa\" target=\"_blank\">Cosmin N\u0103stas\u0103<\/a><\/strong>, Managing Director<strong> <a title=\"edge 2performant\" href=\"http:\/\/edge.2performant.com\/\" target=\"_blank\">Edge<\/a> <\/strong>powered by<strong><a title=\"2performant affiliate marketing\" href=\"https:\/\/2performant.com\/\" target=\"_blank\"> 2Performant<\/a><\/strong>, crede c\u0103 \u00een 2017 vom resim\u021bi din ce \u00een ce mai clar pe pia\u021ba de marketing digital din Rom\u00e2nia specializarea pe\u00a0performance, transferul focusului dinspre automatizare spre influen\u021ba uman\u0103\u00a0\u0219i focusul din ce \u00een ce mai ridicat pe client. Conform lui Cosmin, \u201d<em>tendin\u021bele din 2017 la nivelul pie\u021bei din RO se pot \u00eemp\u0103r\u021bi \u00een\u00a05 categorii mari:<\/em><\/p>\n<p><em>&#8211; valabil\u0103\u00a0\u00eenc\u0103 din 2016, <strong>specializarea &#8222;serioas\u0103&#8221; pe performance<\/strong> va reprezenta o zon\u0103 pe care advertiserii \u0219i agentiile vor insista \u00een acest an. Motivele din spate vin tot de la platformele oferite de Google \u0219i Facebook, acolo unde nivelul de cuno\u0219tin\u021be pentru a opera aceste canale e deja foarte ridicat, dar \u0219i din dimensiunea bugetelor investite \u0219i ob\u021binute prin canale de tipul pay per click sau re\u021bele de afiliere;<\/em><\/p>\n<p><em>&#8211; <strong>transferul focusului dinspre automatizare spre influen\u021ba uman\u0103<\/strong>\u00a0&#8211; cred c\u0103\u00a0\u00een 2017 vom ajunge la nivelul \u00een care automatizarea \u00een performance marketing va elimina o mare parte din practica de acum 3-4 ani. \u0218i tocmai acest fenomen va necesita oameni care pot influen\u021ba rezultatele prin modul de g\u00e2ndire\/ planificare \u0219i\u00a0mai pu\u021bin execu\u021bie;<\/em><\/p>\n<p><em>&#8211; <strong>sinergia canalelor digitale rela\u021bionate la profitabilitate<\/strong> &#8211; acum, mai mult decat oric\u00e2nd, o dat\u0103 cu schimbarea comportamentului consumatorului, apare nevoia de \u00een\u021belegere a profitabilit\u0103\u021bii pe seturi de ac\u021biuni\/ canale. Un exemplu clar este cel legat de influen\u021ba mobilului \u00een profitabilitatea unui business, iar modalitatea prin care se m\u0103soar\u0103 aceasta (cross-device) va fi tot mai discutat\u0103\u00a0\u00een 2017. Totul legat de date \u0219i digital analytics;<\/em><\/p>\n<p><em>&#8211; <strong>scalarea rezultatelor ob\u021binute din performance marketing<\/strong> &#8211; vorbim despre o pia\u021b\u0103\u00a0\u00een cre\u0219tere, iar procentul din business sus\u021binut prin performance e unul semnificativ. P\u00e2n\u0103 acum, doar c\u00e2teva business-uri de top au avut \u0219ansa de a vedea efectele investi\u021biilor la limita superioar\u0103, acum e r\u00e2ndul celor care vor s\u0103 creasc\u0103\u00a0\u0219i s\u0103 intre \u00een zona de top;<\/em><\/p>\n<div><em>&#8211; <strong>anul \u00een care &#8222;ad-ul&#8221; va fi privit \u00een primul r\u00e2nd din perspectiva clientului \u0219i mai pu\u021bin din perspectiva tehnic\u0103<\/strong>\u00a0&#8211; toate schimb\u0103rile anun\u021bate de Google (expanded text ads), noile modalit\u0103\u021bi de targetare, folosirea tot mai intens\u0103 a datelor despre client, toate acestea sus\u021bin ideea unui &#8222;ad mai bun&#8221; contrar ideii de &#8222;mai mult&#8221;.\u201d<\/em><\/div>\n<p><a name=\"personalizare\"><\/a><\/p>\n<h4>Personalizarea va fi cheia \u00een acest an<\/h4>\n<p>&nbsp;<\/p>\n<p><strong><a href=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Cristian-Ignat-Canopy1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-medium wp-image-8610\" src=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Cristian-Ignat-Canopy1-300x300.jpg\" alt=\"Cristian Ignat Canopy\" width=\"300\" height=\"300\" srcset=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Cristian-Ignat-Canopy1-300x300.jpg 300w, https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Cristian-Ignat-Canopy1-150x150.jpg 150w, https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Cristian-Ignat-Canopy1.jpg 500w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a>Cristian Ignat<\/strong>, Chief Canopyst @<strong><a title=\"canopy ppc marketing\" href=\"http:\/\/www.canopy.ro\/blog\/2017\/01\/tendinte-ppc-in-2017\/\" target=\"_blank\">Canopy<\/a>,<\/strong>\u00a0crede c\u0103 tendin\u021ba principal\u0103 \u00een marketing digital \u00een 2017 va fi personalizarea: \u201d<em>Cred cu t\u0103rie c\u0103 2017 va fi un an al speciali\u0219tilor. Speciali\u0219tii adev\u0103ra\u021bi \u00een\u00a0mediul digital vor face diferen\u021ba pentru un brand \u0219i vor fi mul\u021bi care vor \u00eencepe s\u0103 se afirme \u00een acest an. Dup\u0103 multe edi\u021bii de Online Marketing Academy \u0219i programul Atelierul Digital, anul acesta cred c\u0103 vom \u00eencepe s\u0103 vedem un interes din ce \u00een ce\u00a0<\/em><em>mai mare din punct de vedere al carierei \u00een zona de digital.<\/em><\/p>\n<div>\n<p><em>La nivel de tendin\u021be de promovare, personalizarea va fi cheia \u00een acest an. Fie c\u0103 vorbim de reclame, landing page-uri, medii de promovare, vor c\u00e2\u0219tiga companiile care vor comunica personalizat, \u00een func\u021bie de profilul \u0219i interesele clientului.\u201d<\/em><br \/>\n<a name=\"cx\"><\/a><\/p>\n<h4>Customer Experience (CX) &#8211; o nou\u0103 provocare<\/h4>\n<p><a name=\"cx\"><\/a><\/p>\n<div>\n<div><strong><a href=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Eugen-Potlog-Conversion.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-8611 size-medium\" src=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Eugen-Potlog-Conversion-300x300.jpg\" alt=\"Eugen Potlog Conversion\" width=\"300\" height=\"300\" srcset=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Eugen-Potlog-Conversion-300x300.jpg 300w, https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Eugen-Potlog-Conversion-150x150.jpg 150w, https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Eugen-Potlog-Conversion.jpg 500w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a>Eugen Potlog<\/strong>, UX Expert &amp; Product Manager <a title=\"conversion marketing \" href=\"http:\/\/www.conversion.ro\/\" target=\"_blank\"><strong>Conversion<\/strong><\/a>, crede c\u0103 \u201d<em>anul 2017 aduce pentru digital marketing o nou\u0103 provocare &#8211; Customer Experience (CX). Dac\u0103 p\u00e2n\u0103 acum marketerii de digital se concentrau pe a aduce oameni relevan\u021bi urm\u0103rind \u00een acela\u0219i timp un ROI c\u00e2t mai mare, din 2017 focusul se mut\u0103 pe o component\u0103 care cuprinde toate ariile de interac\u021biune cu clientul. Aceste interac\u021biuni formeaz\u0103 experien\u021ba clientului cu brandul respectiv, ceea ce contribuie semnificativ la eforturile de loializare a clien\u021bilor. Trebuie tratate cu mare grij\u0103 a\u0219tept\u0103rile pe care le au clien\u021bii \u0219i, mai ales, \u00eendeplinirea promisiunilor realizate \u00een comunicarea cu clientul pe orice canal. O component\u0103 major\u0103 \u00ee<\/em><i>n crearea unor experien\u021be foarte bune pentru clien\u021bi o are \u0219i zona de User Experience (UX) ce se refer\u0103 la experien\u021ba pe care o au utilizatorii atunci c\u00e2nd interac\u021bioneaz\u0103 cu un site, o aplica\u021bie mobil\u0103 sau un produs. Partea de UX trebuie s\u0103 cuprind\u0103 \u0219i o component\u0103 de cercetare prin care marketerii s\u0103-\u0219i \u00een\u021beleag\u0103 mai bine target-ul \u0219i s\u0103-\u0219i canalizeze eforturile pentru a rezolva anumite probleme ale clien\u021bilor \u00eenl\u0103tur\u00e2nd \u00een acela\u0219i timp eventualele temeri pe care ace\u0219tia le-ar putea avea\u201d.<\/i><\/div>\n<\/div>\n<p><a name=\"cx\"><\/a><\/p>\n<p><a name=\"reclamevideo\"><\/a><\/p>\n<h4>Reclamele video vor exploda \u00een 2017<\/h4>\n<p><a name=\"reclamevideo\"><\/a><\/p>\n<p><strong><a href=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Ionut-Munteanu-WebDigital.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-medium wp-image-8612\" src=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Ionut-Munteanu-WebDigital-300x286.jpg\" alt=\"Ionut Munteanu Webdigital\" width=\"300\" height=\"286\" srcset=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Ionut-Munteanu-WebDigital-300x286.jpg 300w, https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Ionut-Munteanu-WebDigital.jpg 444w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a>Ionu\u021b Munteanu<\/strong>, Managing Partner &amp; Trainer <a title=\"webdigital marketing ppc\" href=\"https:\/\/webdigital.ro\/\" target=\"_blank\"><strong>WebDigital<\/strong><\/a>, crede c\u0103 \u201d<em>vom observa 3 tendin\u021be majore \u00een marketing digital \u00een Rom\u00e2nia \u00een 2017:\u00a0<\/em><\/p>\n<p><a name=\"reclamevideo\"><\/a><\/p>\n<p><em><strong>Popularizarea masiv\u0103 a reclamelor video online<\/strong><\/em><\/p>\n<p><a name=\"reclamevideo\"><\/a><\/p>\n<p><em>Odat\u0103 cu cre\u0219terea consumului de con\u021binut video, ne a\u0219tept\u0103m ca reclamele pe acela\u0219i format s\u0103 explodeze \u00een 2017. \u00cen acest an se estimeaz\u0103 c\u0103 tot volumul de trafic va fi consumat \u00een propor\u021bie de 74% prin intermediul clipurilor video. A\u0219adar, este o zon\u0103 \u00een care brand-urile se vor gr\u0103bi s\u0103 fie prezente fie prin reclame, fie prin branded content.<\/em><\/p>\n<p><a name=\"reclamevideo\"><\/a><\/p>\n<p><em><strong>Cre\u0219terea continu\u0103 a mobilului<\/strong><\/em><\/p>\n<p><a name=\"reclamevideo\"><\/a><\/p>\n<p><em>\u00cen ultimul trimestru al anului trecut am ajuns \u00een punctul \u00een care traficul mobil l-a egalat pe cel desktop. Se vorbe\u0219te foarte mult timp despre mobile-first websites, strategii de mobile marketing, \u00eens\u0103 acum avem cifre care demonstreaz\u0103 c\u0103 platformele mobile sunt viitorul \u00een digital marketing.<\/em><\/p>\n<p><a name=\"reclamevideo\"><\/a><\/p>\n<p><em>De asemenea, serviciile de advertising inoveaz\u0103 \u00een direc\u021bia mobile, unul dintre exemplele care cred c\u0103 va prinde bine \u00een 2017 fiind <a href=\"https:\/\/webdigital.ro\/noi-oportunitati-prin-adwords-message-extensions\">AdWords Message Extensions<\/a>.<\/em><\/p>\n<p><a name=\"reclamevideo\"><\/a><\/p>\n<p><em><strong>Mai mult\u0103 prezen\u021b\u0103 \u00een online din partea IMM-urilor<\/strong><\/em><\/p>\n<p><a name=\"reclamevideo\"><\/a><\/p>\n<p><em><a href=\"https:\/\/www.google.ro\/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=3&amp;ved=0ahUKEwj4poDP0qrRAhVFOhQKHZy2D2YQFgg5MAI&amp;url=http%3A%2F%2Fecompedia.ro%2Fromania-o-treime-dintre-imm-uri-nu-au-prezenta-online-studiu.html&amp;usg=AFQjCNHwlfTBN1ySLGWygTWgEWbAKzDYdw\">Un studiu<\/a> f\u0103cut public \u00een luna decembrie arat\u0103 c\u0103 31% dintre IMM-urile rom\u00e2ne\u0219ti nu au o prezen\u021b\u0103 online. Dac\u0103 analiz\u0103m situa\u021bia <a href=\"http:\/\/www.conso.ro\/imm\/foarte-multe-imm-uri-nu-au-un-website-\">de acum 3 ani<\/a>, c\u00e2nd 58% dintre acestea nu aveau un website, 2017 promite a fi un an \u00een care multe business-uri vor c\u0103uta vizibilitatea prin intermediul internetului \u0219i prin cel al serviciilor de advertising\u201d.<\/em><br \/>\n<a name=\"ai\"><\/a><\/p>\n<h4>Marketingul online \u0219i e-commerce-ul vor fi \u00eembun\u0103t\u0103\u021bite de module \u0219i instrumente de tip Artificial Intelligence<\/h4>\n<p><a name=\"ai\"><\/a><\/p>\n<p><strong><a href=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Liviu-Taloi-ECOMpedia.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-medium wp-image-8613\" src=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Liviu-Taloi-ECOMpedia-300x300.jpg\" alt=\"Liviu Taloi ecompedia\" width=\"300\" height=\"300\" srcset=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Liviu-Taloi-ECOMpedia-300x300.jpg 300w, https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Liviu-Taloi-ECOMpedia-150x150.jpg 150w, https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Liviu-Taloi-ECOMpedia.jpg 500w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a>Liviu Taloi<\/strong>, Co-Founder <strong><a title=\"ecompedia ecommerce\" href=\"http:\/\/ecompedia.ro\/\" target=\"_blank\">ECOMpedia<\/a><\/strong> \u0219i Community Manager GPeC, spune c\u0103 \u201d<em>\u00een mod paradoxal, utiliz\u00e2nd din ce \u00een ce mai bine cifrele, big data &amp; analytics, se va trece la personalizarea con\u021binutului \u0219i a marketingului pentru fiecare client, folosind instrumente specializate, 3rd party tools. Va continua s\u0103 se dezvolte tendin\u021ba de a trata fiecare client, fiecare vizitator \u00een mod unic, mai multe magazine online vor adopta persona-based marketing, clientul \u00ee\u0219i rec\u00e2\u0219tig\u0103 personalitatea \u0219i dialogul cu magazinul devine mai intim, dar, \u00een spatele acestor \u00eembun\u0103t\u0103\u021biri \u00een comunicare se afla un complex aparat matematic, algoritmi, AI, big data \u0219i analytics.<\/em><\/p>\n<p><a name=\"ai\"><\/a><\/p>\n<p><em>\u00cen zona de PPC, SEO si social media se va automatiza din ce \u00een ce mai mult, adwords-ul programatic va fi mai vizibil \u0219i mai accesibil, precum \u0219i instrumente specifice SEO vor fi mai des folosite nu doar de c\u0103tre agen\u021bii, dar mai ales de c\u0103tre magazinele online. Cu toate acestea, agen\u021biile vor fi cele ce vor administra bugetele de marketing \u00een continuare, reduc\u00e2nd marginile \u0219i cresc\u00e2nd eficien\u021ba. <\/em><br \/>\n<em>Cumva concluzion\u00e2nd, tot comer\u021bul online \u0219i marketingul digital va fi administrat \u0219i \u00eembun\u0103t\u0103\u021bit de module, instrumente de tip AI, artificial intelligence, sub bagheta unor oameni de marketing \u0219i comunicare cu preg\u0103tire \u00een sociologie \u0219i psihologie<\/em>\u201d.<\/p>\n<p><a name=\"ai\"><\/a><\/p>\n<p><a name=\"programmatic\"><\/a><\/p>\n<h4>\u00a0\u00cen 2017, programmatic va fi singurul mod de a face campanii online eficiente<\/h4>\n<p><strong><a href=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Lucia-Ciuca-Quantum-Data-Science.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-medium wp-image-8614\" src=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Lucia-Ciuca-Quantum-Data-Science-298x300.jpg\" alt=\"Lucia Ciuca Quantum Data Science\" width=\"298\" height=\"300\" srcset=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Lucia-Ciuca-Quantum-Data-Science-298x300.jpg 298w, https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Lucia-Ciuca-Quantum-Data-Science-150x150.jpg 150w, https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Lucia-Ciuca-Quantum-Data-Science.jpg 500w\" sizes=\"auto, (max-width: 298px) 100vw, 298px\" \/><\/a>Lucia Ciuc\u0103<\/strong>, Managing Director <strong><a title=\"quantum data science \" href=\"http:\/\/www.quantumdatascience.ro\/\" target=\"_blank\">Quantum Data Science<\/a><\/strong>, crede c\u0103 \u201d<em>5 trenduri vor fi dominante \u00een marketingul online \u00een 2017: <\/em><\/p>\n<blockquote>\n<div id=\"x_divtagdefaultwrapper\" dir=\"ltr\">\n<p><em><b><span lang=\"RO\">1. Con\u021binut Video \u0219i Video streaming-ul<\/span><\/b><span lang=\"RO\">\u00a0&#8211; T\u00e2n\u0103ra genera\u021bie prefer\u0103 con\u021binutul video online. Noul consumator \u00eel vom g\u0103si aici \u0219i este un canal pe care vom \u00eencepe s\u0103 \u00eel \u00een\u021belegem din ce \u00een ce mai mult.\u00a0<a id=\"LPlnk942253\" href=\"http:\/\/musical.ly\/\" target=\"_blank\">musical.ly<\/a>\u00a0, cea mai nou\u0103 re\u021bea de sociliazare a crescut exponen\u021bial \u00een ultimul an av\u00e2nd deja 80 de milioane de utilizatori;<\/span><\/em><\/p>\n<p><em><b><span lang=\"RO\">2. VR &amp; AR (Virtual Reality &amp; Augmented Reality<\/span><\/b><span lang=\"RO\"><strong>)<\/strong> \u2013 Din ce \u00een ce mai multe branduri vor crea con\u021binut de tipul VR sau AR, vor crea reclame speciale pentru acest tip de mediu \u0219i se vor promova \u00een cadrul aplica\u021biilor de acest fel pentru c\u0103 acolo vor fi consumatorii;<br \/>\n<\/span><\/em><\/p>\n<p><em><span lang=\"RO\">3. In 2017\u00a0<b>Programmmatic<\/b>\u00a0va fi singurul mod de a face campanii online eficiente;<\/span><\/em><\/p>\n<p><em><b><span lang=\"RO\">4. Tool-urile de activare \u0219i vizualitare a datelor<\/span><\/b><span lang=\"RO\">\u00a0vor fi obligatorii \u00een cadrul departamentelor de marketing;<\/span><\/em><\/p>\n<p><em><b><span lang=\"RO\">5. Con\u021binutul nativ\u00a0<\/span><\/b><span lang=\"RO\">integrat cu obiectivele de business va deveni \u0219i mai relevant pentru c\u0103 va cre\u0219te at\u00e2t num\u0103rul de creatori de con\u021binut, c\u00e2t \u0219i reach-ul acestora.<\/span><\/em><span lang=\"RO\">\u201d<\/span><\/p>\n<\/div>\n<\/blockquote>\n<h4>\u00a0Trendul cheie este experien\u021ba omnichannel<\/h4>\n<p><strong><a href=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Oana-Sav-Institutul-Marketing.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-medium wp-image-8615\" src=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Oana-Sav-Institutul-Marketing-266x300.jpg\" alt=\"Oana Sav Institutul Marketing\" width=\"266\" height=\"300\" srcset=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Oana-Sav-Institutul-Marketing-266x300.jpg 266w, https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Oana-Sav-Institutul-Marketing.jpg 500w\" sizes=\"auto, (max-width: 266px) 100vw, 266px\" \/><\/a>Oana Sav<\/strong><strong>,<\/strong> consultant la <a title=\"more marketing solutions\" href=\"http:\/\/www.marketingsolutions.ro\/\" target=\"_blank\"><strong>More Marketing Solutions<\/strong><\/a>, coordonator la\u00a0<strong><a href=\"http:\/\/www.institutuldemarketing.ro\/\">Institutul de Marketing<\/a><\/strong> (reprezent\u00e2nd \u00een Rom\u00e2nia Oxford College of Marketing \u0219i Chartered Institute of Marketing) \u015fi fondator al portalului\u00a0\u00a0<strong><a href=\"http:\/\/www.marketingfocus.ro\/\">Marketing Focus<\/a><\/strong>, este de p\u0103rere c\u0103 \u201d<em>trendul cheie de care orice organiza\u021bie care se uit\u0103 \u00een viitor ar trebui s\u0103 \u021bin\u0103 cont \u00een acest an este <strong>experien\u021ba omnichanel<\/strong> . Fire\u0219te, fiecare companie e diferit\u0103 \u0219i se afl\u0103 \u00eentr-un anumit stadiu de adop\u021bie a tehnologiilor sau de transformare digital\u0103. O analiza a strategiilor de marketing multicanal sau omnicanal, la \u00a0360 de grade cum le place multora s\u0103 spun\u0103, este necesar\u0103 \u00een prag nou \u0219i, mai ales, o reg\u00e2ndire a modului prin care aceast\u0103 experien\u021b\u0103 poate consolida sau dezvolta noi surse de avantaj competitiv.<\/em><\/p>\n<p><em>Dac\u0103 ne concentram pe experien\u021ba omnichannel \u00eenseamn\u0103 c\u0103, dincolo de trenduri care vin \u0219i trec, \u00a0acordam maxima atentie managementului \u00a0experientei oferite clientilor. \u00a0Cand e vorba sa explicam\u00a0 <a href=\"http:\/\/www.institutuldemarketing.ro\/teorii-si-instrumente-de-marketing\/ce-inseamna-customer-experience\/\">ce inseamna customer experience<\/a> , lucrurile se complica, mai ales ca nu exista inca un limbaj, obiective si indicatori de performanta comuni la nivelul intregii organizatii si un consens despre cum poate contribui aceasta preocupare la o crestere profitabila pe termen lung.\u00a0\u00a0 Din ce in ce \u00a0mai multi jucatori din Romania se preocupa tot mai corent de\u00a0 experienta oferita clientilor, au inceput sa angajeze oameni pe aceste pozitii sau sa infiinteze departamente. Ponderea acestor initiative ramane insa mica in raport cu nevoile si asteptarile clientilor.<\/em><\/p>\n<p><em><strong>Omnichannel<\/strong> mai inseamna si ca digitalul nu e totul. Canalele digitale functioneaza cel mai bine in \u00a0combinatie cu abordarile traditionale. Un studiu recent din America arata ca 71% dintre cumparatori prefera sa faca cumparaturi in magazinele traditionale, chiar daca apreciaza si se informeaza din ofertele si magazinele digitale. Companiile care se concentreaza pe strategii omnicanal se bucura de\u00a0 o retentie medie a clientilor de 89%, fata de doar 39% in cazul celor care nu o fac. Mai mult, \u00a0cumparatul in aceste locuri este vazut tot mai mult ca o experienta in sine.\u00a0 Din acest motiv, jucatori cum ar fi Zoot si abordarea lor din Romania cu \u201cCabinele de Fericire\u201d, pot fi o sursa de inspiratie pentru multe business-uri de la noi \u00a0in anii ce urmeaza. Aici, pentru cei decisi si curajosi noile curente si posibilitati tehnologice se pot transforma din trenduri trecatoare \u00a0in veritabile surse de crestere.\u00a0 Un retailer international de produse de lux si-a triplat anul trecut vanzarile, introducand oglinzi interactive inteligente in cabinele de proba.\u00a0 Peste\u00a0 30% dintre clientii care le-au folosit, au comandat articole suplimentare, fata de cele pe care le alesesera deja. \u00a0In aceasta categorie intra multe tehnologii care au aparut ca trenduri inca de acum\u00a0 cinci ani in America. Gigantii retailului sau marile branduri cu digital in AND le-au testat initial prudent dar au au inceput usor usor sa le extinda: scannerele care scutesc clientii sa mai probeze hainele\u00a0 sau cabinele virtuale de la Adidas, <a href=\"http:\/\/www.marketingfocus.ro\/marketing-focus-noutati\/item\/62-sephora-marketing-digital-pentru-clienti-fericiti\">realitatea augumentata la Sephora.<\/a> Sunt initiative care s-au dezvoltat in timp si ofera multe solutii si retailerilor online din Romania care au batai de cap si pierd bani din cauza retururilor, mai ales pentru haine si incaltaminte.<\/em><\/p>\n<p><em>Dincolo de trenduri, cel mai important insa este ca oamenii de marketing trebuie sa fie atenti la intregul mix de marketing si la toate punctele de contact: online si offline, inainte si dupa achizitie si cum se pot integra noile oportunitati in strategia lor curenta sau viitoare. Fara acest lucru, orice trend ramane doar \u201ctichie de margaritar\u201d.<\/em><\/p>\n<p>&nbsp;<\/p>\n<h4>\u00cen 2017 magazinele online vor \u00eencepe s\u0103 acorde aten\u021bie separat \u0219i prioritar contextelor mobile<\/h4>\n<p><strong><a href=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Raluca-Radu-MTH-Digital.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-medium wp-image-8616\" src=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Raluca-Radu-MTH-Digital-297x300.jpg\" alt=\"Raluca Radu MTH Digital\" width=\"297\" height=\"300\" srcset=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Raluca-Radu-MTH-Digital-297x300.jpg 297w, https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/01\/Raluca-Radu-MTH-Digital.jpg 912w\" sizes=\"auto, (max-width: 297px) 100vw, 297px\" \/><\/a>Raluca Radu<\/strong>, Answear.ro \u0219i <strong><a title=\"mth digital marketing online\" href=\"http:\/\/www.mth.digital\/\" target=\"_blank\">MTH Digital<\/a><\/strong>, spune c\u0103 \u201d<em>trendurile \u00een marketing online \u00een Rom\u00e2nia sunt adoptate un pic mai t\u00e2rziu dec\u00e2t trendurile din acela\u0219i domeniu \u00een SUA, mai ales dac\u0103 vorbim despre e-commerce. Chiar dac\u0103 speciali\u0219tii \u0219i agen\u021biile de marketing online v\u0103d aplecarea c\u0103tre diverse trenduri \u00een SUA, momentan \u00een Rom\u00e2nia ne afl\u0103m \u00een punctul \u00een care mobile-ul a devenit \u00een sf\u00e2r\u0219it o realitate. Magazinele online au tot mai multe comenzi f\u0103cute de pe device-uri mobile, nu mai vorbim numai despre trafic. <\/em><\/p>\n<p><a name=\"omnichannel\"><\/a><\/p>\n<p><em>Cred c\u0103 \u00een 2017 magazinele online vor \u00eencepe s\u0103 se concentreze separat \u0219i prioritar pe mobile user experience \u0219i pe u\u0219urin\u021ba cu care utilizatorul \u00ee\u0219i poate \u00eendeplini obiectivele pe interfe\u021be mobile. Aten\u021bie, spun obiectivele, nu cump\u0103r\u0103turile, pentru c\u0103 de aici ar trebui s\u0103 \u00eencepem. Personalizat, pentru fiecare magazin online, ar trebui s\u0103 \u00eencepem prin a stabili care sunt obiectivele utilizatorului pe website-ul mobil al magazinului online &#8211; s\u0103 cumpere, s\u0103 compare, s\u0103 fac\u0103 doar browsing printre produse \u0219i s\u0103 \u00ee\u0219i adauge favoritele \u00een Wishlist, s\u0103 caute informa\u021bii sau caracteristici. Odat\u0103 stabilite obiectivele utilizatorului, este important s\u0103 g\u00e2ndim fluxul pe website-ul mobil separat \u0219i s\u0103 g\u00e2ndim cum ar trebui aranjate \u00een pagina mobil\u0103 a magazinului online principalele elemente. <\/em><\/p>\n<p><a name=\"omnichannel\"><\/a><\/p>\n<p><em>Nu \u00een ultimul r\u00e2nd, magazinele online vor \u00eencepe tot mai mult s\u0103 se concentreze pe modul \u00een care ajung la clientul lor pe device-uri mobile &#8211; prin ce canale de marketing, cu ce mesaje \u0219i cu ce strategie\u201d. <\/em><\/p>\n<p><a name=\"omnichannel\"><\/a><\/p>\n<p><a name=\"programmatic\"><\/a><\/p>\n<p><a name=\"ai\"><\/a><\/p>\n<p><a name=\"reclamevideo\"><\/a><\/p>\n<p><a name=\"cx\"><\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<div class=\"fcbkbttn_buttons_block\" id=\"fcbkbttn_left\"><div class=\"fcbkbttn_like \"><div class=\"fb-like fb-like-button_count\" data-href=\"https:\/\/www.gpec.ro\/blog\/principalele-tendinte-in-marketing-online-pentru-e-commerce-in-2017\" data-colorscheme=\"light\" data-layout=\"button_count\" data-action=\"like\"  data-size=\"small\"><\/div><\/div><\/div><p>GPeC te \u021bine mereu conectat la realitatea \u0219i trend-urile din e-commerce \u0219i marketing online, at\u00e2t din Rom\u00e2nia, c\u00e2t \u0219i de peste hotare. La \u00eenceput de 2017, am stat de vorb\u0103 cu principalii speciali\u0219ti \u00een marketing online pentru e-commerce din Rom\u00e2nia pentru a observa unde v\u0103d ace\u0219tia prezentul \u0219i viitorul \u00een materie de marketing digital generator de v\u00e2nz\u0103ri online. Cuvintele de ordine, dup\u0103 cum ve\u021bi vedea mai jos, au fost VIDEO &#8211; MOBILE &#8211; CONTENT &#8211; OMNICHANNEL &#8211; AUTOMATION &#8211; PERSONALIZARE. Iar totul a fost pus \u00een contextul \u00een care Google \u0219i Facebook vor domina \u00een continuare bugetele de marketing online \u0219i s-a pus foarte mult accent pe personalizarea tot mai bun\u0103 a mesajului de marketing \u0219i pe relevan\u021b\u0103. Mai mult focus pe con\u021binut educativ &#8211; Alin Vlad, Heimdal Security Con\u021binutul video va fi \u00een topul preferin\u021belor utilizatorilor &#8211; Anabela Luca, adLemonade M\u0103surarea rezultatelor provenite din content marketing prin marketing automation<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[43,45],"tags":[625,626,414,416,628,627,420,630,184,624,143,145,469,142,629,329],"class_list":["post-8559","post","type-post","status-publish","format-standard","hentry","category-noutati-si-stiri-gpec","category-piata-de-ecommerce-din-romania","tag-alin-vlad","tag-anabela-luca","tag-andreea-moisa","tag-bianca-dancila","tag-calin-biris","tag-cosmin-daraban","tag-cosmin-nastasa","tag-cristian-ignat","tag-digital-marketing","tag-eugen-potlog","tag-ionut-munteanu","tag-liviu-taloi","tag-lucia-ciuca","tag-marketing-online","tag-oana-sav","tag-raluca-radu"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/posts\/8559","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/comments?post=8559"}],"version-history":[{"count":48,"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/posts\/8559\/revisions"}],"predecessor-version":[{"id":8739,"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/posts\/8559\/revisions\/8739"}],"wp:attachment":[{"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/media?parent=8559"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/categories?post=8559"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/tags?post=8559"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}