{"id":9913,"date":"2017-05-18T09:20:31","date_gmt":"2017-05-18T07:20:31","guid":{"rendered":"https:\/\/www.gpec.ro\/blog\/?p=9913"},"modified":"2017-05-19T09:29:26","modified_gmt":"2017-05-19T07:29:26","slug":"live-blogging-gpec-summit-16-17-18-mai-2017-ziua-3-workshop-uri","status":"publish","type":"post","link":"https:\/\/www.gpec.ro\/blog\/live-blogging-gpec-summit-16-17-18-mai-2017-ziua-3-workshop-uri","title":{"rendered":"LIVE BLOGGING GPeC SUMMIT 16-17-18 Mai 2017 (ziua 3, workshop-uri)"},"content":{"rendered":"<div class=\"fcbkbttn_buttons_block\" id=\"fcbkbttn_left\"><div class=\"fcbkbttn_like \"><div class=\"fb-like fb-like-button_count\" data-href=\"https:\/\/www.gpec.ro\/blog\/live-blogging-gpec-summit-16-17-18-mai-2017-ziua-3-workshop-uri\" data-colorscheme=\"light\" data-layout=\"button_count\" data-action=\"like\"  data-size=\"small\"><\/div><\/div><\/div><p>A treia zi de <strong>GPeC SUMMIT 2017<\/strong> este dedicat\u0103 tot workshop-urilor despre strategii inovatoare de conversie, optimizarea ratei de conversie, mobile, Google Analytics \u0219i social media, content marketing etc.\u00a0<a href=\"http:\/\/www.gpec.ro\/agenda-gpec-summit-mai\/\">Consulta\u021bi agenda complet\u0103 a evenimentului.<\/a><\/p>\n<p>Iat\u0103 cele mai importante idei de ast\u0103zi:<\/p>\n<p><!--more--><\/p>\n<p><span style=\"color: #ff0000;\"><strong>WORKSHOP \u201cSTANDING OUT IN CONTENT MARKETING\u201d \u2013 MATEI PSATTA (HEAD OF MARKETING VOLA.RO)<\/strong><\/span><\/p>\n<p><a href=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/05\/Matei-Psata-workshop.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-medium wp-image-9916\" src=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/05\/Matei-Psata-workshop-300x155.jpg\" alt=\"Matei Psata - workshop\" width=\"300\" height=\"155\" srcset=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/05\/Matei-Psata-workshop-300x155.jpg 300w, https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/05\/Matei-Psata-workshop.jpg 800w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a>&#8211; Pentru c\u0103 a \u00eent\u00e2rziat 10 minute la workshop, Matei a pornit de la un studiu de caz: un site care vinde ceasuri poate s\u0103-\u0219i promoveze produsele printr-o poveste despre ce implica\u021bii are faptul c\u0103 \u00eent\u00e2rzii.<\/p>\n<p>-Prin content marketing, <strong>te po\u021bi diferen\u021bia<\/strong> prin alte metode dec\u00e2t tehnicile tradi\u021bionale de marketing. De aceea, nu trebuie v\u0103zut ca un mod de a cre\u0219te conversiile.<\/p>\n<p>&#8211; Traseul teoretic ar fi: eu fac con\u021binut, oamenii \u00eel consum\u0103, apoi cump\u0103r\u0103. \u00cen realitate, este diferit:<\/p>\n<ol>\n<li>fac con\u021binut;<\/li>\n<li>oamenii dau click;<\/li>\n<li>\u00ee\u021bi vor \u021bine minte con\u021binutul;<\/li>\n<li>dup\u0103 o perioad\u0103, se aboneaz\u0103 la newsletter sau citesc mai mult;<\/li>\n<li>\u00eencepe s\u0103 aib\u0103 \u00eencredere \u00een acel site;<\/li>\n<li>c\u00e2nd apare nevoia, se va g\u00e2ndi la tine \u00een primul r\u00e2nd.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p>&#8211; <strong>Con\u021binutul informativ prinde cel mai mult<\/strong>; cel amuzant poate contribui la brand awareness.<\/p>\n<p>&#8211; Content marketingul nu poate fi conceput ca o campanie. Pe termen lung, nu te vor \u021bine minte utilizatorii, trebuie s\u0103 ai r\u0103bdare pentru a le c\u00e2\u0219tiga \u00eencrederea.<\/p>\n<p>&#8211; Studiu de caz: un restaurant a anun\u021bat c\u0103 ofer\u0103 caracati\u021b\u0103 gratis, atunci c\u00e2nd s-a pornit urm\u0103rirea penal\u0103 a lui Victor Ponta. \u00cen prima zi, nimeni nu a cerut acest lucru, dar a doua zi restaurantul a avut o afluen\u021b\u0103 de clien\u021bi foarte mare.<\/p>\n<p>&#8211; Ca s\u0103 ie\u0219i\u021bi din &#8222;bula&#8221; voastr\u0103 de Facebook, nu sta\u021bi numai \u00een news feed, mai intra\u021bi \u0219i direct \u00een paginile de Facebook. Da\u021bi like-uri \u0219i la pagini ale unor brand-uri care nu v\u0103 plac, ca s\u0103 beneficia\u021bi de opinii diverse.<\/p>\n<p>&#8211; Orice clip video de peste 30 de secunde este considerat lung. La fiecare 5 secunde, \u00eencerca\u021bi s\u0103 schimba\u021bi ceva \u00een imagini, s\u0103 fie dinamic.<\/p>\n<p>&#8211; Content marketing-ul ar trebui s\u0103 \u00eenceap\u0103 printr-o cercetare de pia\u021b\u0103 (ce fac\/spun al\u021bii, unde &#8222;al\u021bii&#8221; nu sunt doar concuren\u021bii t\u0103i, ci \u00een general ce se spune \u00een industrie despre acel lucru). Studiu de caz: site-urile de turism, unde pre\u021burile sunt dinamice din cauza specificit\u0103\u021bii pie\u021bei.<\/p>\n<p>&#8211; Face\u021bi o analiz\u0103 intern\u0103 \u0219i pl\u0103nui\u021bi ce pute\u021bi crea \u0219i publica pe un an de zile. Studiu de caz: <a href=\"https:\/\/www.youtube.com\/playlist?list=PLg6me2IluOEw_kLmO54Ous7ake38VTY5c\" target=\"_blank\">seria &#8222;Will It Blend&#8221; de la Blendtec<\/a>. Aceast\u0103 discu\u021bie se leag\u0103 \u0219i de format \u0219i buget. Apoi, g\u00e2nde\u0219te-te cum amplifici con\u021binutul. La final, stabile\u0219te KPI pentru a m\u0103sura succesul con\u021binutului, nu al business-ului \u00een sine.<\/p>\n<p>&#8211; Recomand ca marketing-ul de con\u021binut s\u0103 fie realizat de oameni dedica\u021bi (doi oameni sau mai mul\u021bi, depinde de m\u0103rimea companiei) care s\u0103 fac\u0103 acest lucru \u00een mod constant.<\/p>\n<p>&#8211; Nu recomand s\u0103 crea\u021bi controverse \u00een jurul brand-ului doar pentru publicitate. \u00cen Rom\u00e2nia, este greu pe termen lung s\u0103 g\u0103se\u0219ti balan\u021ba potrivit\u0103, mai ales pe subiecte precum orientarea sexual\u0103 sau religia.<\/p>\n<p>&#8211; C\u00e2teva resurse utile:\u00a0<a href=\"http:\/\/contentmachine.com\/resources\/\" target=\"_blank\">http:\/\/contentmachine.com\/resources\/<\/a>\u00a0(template-uri pentru planul de con\u021binut);\u00a0<a href=\"http:\/\/buzzsumo.com\/\" target=\"_blank\">http:\/\/buzzsumo.com\/<\/a> (\u00ee\u021bi va ar\u0103ta buc\u0103\u021bile de con\u021binut sharuite pe orice subiect, func\u021bioneaz\u0103 \u0219i pe Rom\u00e2nia); <a href=\"https:\/\/trends.google.com\/trends\/\" target=\"_blank\">https:\/\/trends.google.com\/trends\/<\/a>; <a href=\"https:\/\/feedly.com\/\" target=\"_blank\">https:\/\/feedly.com\/<\/a>; <a href=\"http:\/\/www.brat.ro\/sati\/rezultate\" target=\"_blank\">http:\/\/www.brat.ro\/sati\/rezultate<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-medium wp-image-9919\" src=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/05\/Horia-Neagu-workshop-300x220.jpg\" alt=\"Horia Neagu - workshop\" width=\"300\" height=\"220\" srcset=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/05\/Horia-Neagu-workshop-300x220.jpg 300w, https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/05\/Horia-Neagu-workshop-1024x751.jpg 1024w, https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/05\/Horia-Neagu-workshop.jpg 2048w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><span style=\"color: #ff0000;\"><strong>WORKSHOP \u201cSERIOUS CEO LOOKS FOR SEO FOR SERIOUS RELATIONSHIP\u201d \u2013 HORIA NEAGU (DIGITAL MARKETING CONSULTANT)<\/strong><\/span><\/p>\n<p>&#8211; <strong>Ce nu este SEO<\/strong>:<\/p>\n<ul>\n<li>o po\u021biune magic\u0103;<\/li>\n<li>o solu\u021bie rapid\u0103;<\/li>\n<li>o tehnic\u0103 de ob\u021binere a rezultatelor peste noapte;<\/li>\n<li>o form\u0103 de marketing gratuit\u0103;<\/li>\n<li>un task de care se poate ocupa asistenta directorului.<\/li>\n<\/ul>\n<p>&#8211; Putem s\u0103 ne folosim de harta metroului din Bucure\u0219ti pentru a explica modul \u00een care func\u021bioneaz\u0103 Google \u0219i cum evalueaz\u0103 un site.<\/p>\n<p>&#8211; Cele dou\u0103 mari componente SEO: on-page \u0219i off-page (link building \u0219i social media).<\/p>\n<p>Horia analizeaz\u0103 un model semantic pentru un magazin online care ar dori s\u0103-\u0219i optimizeze con\u021binutul pentru termenul \u201ema\u0219in\u0103\u201d. (astfel, cuvintele relevante ar fi: <strong>Ma\u0219in\u0103 &gt; Caroserie &gt; Bujie &gt; Anvelope &gt; E\u0219apament<\/strong>).<\/p>\n<p>&#8211; Google se folose\u0219te de modelul semantic pentru a \u00een\u021belege ce \u00ee\u0219i dore\u0219te utilizatorul \u0219i pentru a afi\u0219a rezultate relevante. De exemplu, dac\u0103 vom c\u0103uta \u201emovie where guy is pregnant\u201d, Google se folose\u0219te de inteligen\u021b\u0103 semantic\u0103 pentru a afi\u0219a rezultatul \u201eJunior (film din 1994). Acela\u0219i rezultat \u00eel afi\u0219eaz\u0103 \u0219i motorul de c\u0103utare Bing pentru c\u0103 func\u021bioneaz\u0103 pe principii asem\u0103n\u0103toare. Yandex, cel mai popular motor de c\u0103utare Rusia, nu se folose\u0219te de inteligen\u021ba semantic\u0103 atunci c\u00e2nd afi\u0219eaz\u0103 informa\u021bii. Rezultatele pentru \u201emovie where guy is pregnant\u201d nu sunt relevante.<\/p>\n<p>&#8211; To\u021bi cei care folosesc serviciile Google (Gmail, Chrome, Youtube \u0219i altele) intr\u0103 \u00een imensa baza de date a companiei care \u00eei ajut\u0103 s\u0103 \u00een\u021beleag\u0103 comportamentul utilizatorilor. Google analizeaz\u0103 aceste date \u0219i le coreleaz\u0103 pentru a oferi informa\u021bii relevante \u00een c\u0103ut\u0103ri.<\/p>\n<p>&#8211; Peste tot pe unde noi \u00eencerc\u0103m s\u0103 realiz\u0103m con\u021binut ne putem folosi de <strong>cuvintele cheie<\/strong> \u0219i modul \u00een care func\u021bioneaz\u0103 Google pentru a ne optimiza con\u021binutul. Tool-uri recomandate: isigraph.com, ubersuggest.io \u0219i kwfinder.com.<\/p>\n<p>&#8211; De\u0219i \u00een trecut foloseam foarte des Keyword Planner-ul de la Google, ast\u0103zi nu-l mai recomand clien\u021bilor pentru c\u0103 au \u00eenceput s\u0103 ascund\u0103 tot mai multe informa\u021bii \u00een ultima perioad\u0103. Nu \u00eenseamn\u0103 c\u0103 informa\u021biile oferite nu sunt adev\u0103rate, doar c\u0103 nu mai ofer\u0103 toate informa\u021biile de care ai nevoie pentru a realiza un keyword research serios.<\/p>\n<p>&#8211; <strong>Paginile #1 din Google au \u00een medie 1890 de cuvinte.<\/strong><\/p>\n<p>&#8211; Dac\u0103 informa\u021biile sunt vechi dar de interes, acestea trebuie actualizate. Articolele pe care le republic\u0103m trebuie s\u0103 aib\u0103 page ranking \u00eentre #7 \u0219i #20.<\/p>\n<p>&#8211; Contul de Twitter are beneficii SEO din punct de vedere al lui Google. La nivel interna\u021bional Twitter-ul este mai important dec\u00e2t Facebook-ul, \u00een primul r\u00e2nd pentru c\u0103 este o platform\u0103 mai serioas\u0103 (sunt mult mai pu\u021bine poze cu pisici pe Twitter).<\/p>\n<p>&#8211; Recomandarea mea este s\u0103 ave\u021bi un cont de Twitter activ chiar dac\u0103 \u00een Rom\u00e2nia acesta nu este foarte popular. Pute\u021bi chiar s\u0103 automatiza\u021bi tweet-urile \u0219i s\u0103 publica\u021bi automat con\u021binutul din Facebook; <strong>important este s\u0103 fi\u021bi prezen\u021bi \u0219i pe Twitter<\/strong>.<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #ff0000;\"><strong>WORKSHOP \u201cMITURI DESPRE STRATEGIA DE MARKETING \u00ceN E-COMMERCE\u201d \u2013 RALUCA RADU (COUNTRY MANAGER ANSWEAR.RO)<\/strong><\/span><\/p>\n<p><strong><a href=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/05\/Raluca-Radu-workshop.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-medium wp-image-9928\" src=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/05\/Raluca-Radu-workshop-300x168.jpg\" alt=\"Raluca Radu - workshop\" width=\"300\" height=\"168\" srcset=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/05\/Raluca-Radu-workshop-300x168.jpg 300w, https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/05\/Raluca-Radu-workshop.jpg 800w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a>1. Concuren\u021ba ta nu \u0219tie ce face<\/strong><\/p>\n<p>&#8211; Publicul Answear are venituri de la medii spre mari.<br \/>\n&#8211; Strategia de marketing trebuie s\u0103 \u00eenceap\u0103 cu &#8222;cine e publicul meu \u021bint\u0103&#8221;.<\/p>\n<p><strong>2. Tehnologia ta nu \u0219tie ce face<\/strong><\/p>\n<p>&#8211; Nu spune nimeni c\u0103 nu trebuie s\u0103 facem retargetare, dar nu pot l\u0103sa tehnologia s\u0103-\u0219i fac\u0103 singur\u0103 treaba.<\/p>\n<p><strong>3. Agen\u021bia mea \u0219tie ce face<\/strong><\/p>\n<p>&#8211; Fac SEO, MEO etc., dar nu-mi cresc v\u00e2nz\u0103rile. Tu vei fi cel care \u0219tie cel mai bine clientul. Ofer\u0103 acest input agen\u021biei.<br \/>\n&#8211; Trebuie s\u0103 am mesaje congruente, indiferent de canal.<\/p>\n<p><strong>4. Dac\u0103 ROI nu e pozitiv, nu e bine<\/strong><\/p>\n<p>&#8211; Pentru unii dintre noi, s-ar putea s\u0103 aib\u0103 sens ca acum s\u0103 pierd ni\u0219te bani, dar pe termen lung acel client s\u0103 cumpere, iar ROI s\u0103 devin\u0103 pozitiv.<\/p>\n<p><strong>5. Exist\u0103 formule concrete \u0219i exacte pentru orice<\/strong><\/p>\n<p>&#8211; Bugetele trebuie adaptate \u00een func\u021bie de scopuri.<\/p>\n<p><strong>6. Nu conteaz\u0103 publicul \u021bint\u0103<\/strong><\/p>\n<p>&#8211; Abord\u0103rile tale vor fi diferite \u00een func\u021bie de publicul \u021bint\u0103, deci evident c\u0103 va conta publicul \u021bint\u0103. Dar trebuie s\u0103-mi cunosc foarte bine publicul \u021bint\u0103.<\/p>\n<p><strong>7. Cu c\u00e2t voi cre\u0219te mai mult, cu at\u00e2t va fi mai u\u0219or s\u0103 faci marketing super<\/strong><\/p>\n<p>&#8211; De fapt, tocmai atunci c\u00e2nd ai mai pu\u021bini bani vei face mai bine treaba. C\u00e2nd cre\u0219ti, echipa trebuie s\u0103 se specializeze.<\/p>\n<p><strong>8. Trebuie s\u0103 facem \u0219i noi [insereaz\u0103 aici super buzzword] pentru c\u0103 e &#8222;ce trebuie&#8221; \u0219i e prezentul\/viitorul<\/strong><\/p>\n<p>&#8211; Dac\u0103 face ceva concuren\u021ba, nu trebuie s\u0103 fac \u0219i eu dac\u0103 acel lucru nu se potrive\u0219te business-ului meu. A\u0219a ne \u0219i putem eficientiza costurile.<\/p>\n<p><strong>9.\u00a0[Insereaz\u0103 aici super buzzword] e mort, a murit, nu mai func\u021bioneaz\u0103<\/strong><\/p>\n<p>&#8211; Despre SEO, de exemplu: este adev\u0103rat c\u0103 Google indexeaz\u0103 con\u021binut relevant, dar nu total adev\u0103rat, pentru c\u0103 este vorba totu\u0219i de un robot de c\u0103utare. De aceea \u00eenc\u0103 trebuie s\u0103-i traducem lui Google anumite lucruri relevante despre site-ul nostru.<\/p>\n<p><strong>10. Anumite canale de marketing nu mai performeaz\u0103, dar performeaz\u0103 altele<\/strong><\/p>\n<p>&#8211; Din nou, depinde de publicul \u021bint\u0103.<\/p>\n<p><strong>11. Trebuie doar s\u0103-mi refac site-ul \u0219i problemele mele se vor rezolva<\/strong><\/p>\n<p><strong>12. Nu totul se poate m\u0103sura<\/strong><\/p>\n<p>&#8211; Totul \u00een marketingul online se poate m\u0103sura, inclusiv brand awareness.<\/p>\n<p><strong>13. Nu avem nevoie de brand awareness, trebuie s\u0103 facem performance<\/strong><\/p>\n<p>&#8211; P\u00e2n\u0103 \u0219i \u00een performance marketing, conteaz\u0103 m\u0103sur\u0103torile de brand awareness.<\/p>\n<p><strong>14. Google\/Facebook comploteaz\u0103 \u00eempotriva site-ului meu<\/strong><\/p>\n<p>&#8211; C\u00e2t pl\u0103te\u0219ti depinde invers propor\u021bional de Quality Score (Google) vs. Relevance Score (Facebook).<\/p>\n<p><strong>15. Dup\u0103 ce c\u0103 SEO a murit, nimeni nu mai d\u0103 click pe rezultatele organice<\/strong><\/p>\n<p>&#8211; Peste 80% din click-urile din Google se duc pe rezultatele organice, din cauza fenomenului &#8222;banner blindness&#8221;.<\/p>\n<p><strong>16.\u00a0Totul e despre chestii tehnice, creativitatea nu conteaz\u0103<\/strong><\/p>\n<p>&#8211; De fapt, po\u021bi chiar seta AdWords s\u0103-\u021bi creeze singur textele pentru reclamele tale.<\/p>\n<p><strong>17. Clientul meu m\u0103 compar\u0103 mereu cu concuren\u021ba<\/strong><\/p>\n<p><strong>18. Trebuie s\u0103 fiu mereu mai bun dec\u00e2t concuren\u021ba<\/strong><\/p>\n<p>&#8211; C\u00e2nd sunt mic, \u00eemi permit s\u0103 experimentez mai mult, iar gre\u0219elile mele nu vor produce dezastre de prestigiu \u00een public.<\/p>\n<p><strong>19. Cet\u0103\u021bean cinstit, f\u0103r\u0103 p\u0103cate, m\u0103 urm\u0103resc periu\u021bele de din\u021bi, pantofii, cu\u021bitele \u0219i capsele<\/strong><\/p>\n<p>&#8211; Important este ca \u00een acest proces s\u0103 se vad\u0103 \u0219i brand-ul meu. Sunt mai mul\u021bi care v\u00e2nd acelea\u0219i lucruri, dar un minimum de branding conteaz\u0103.<\/p>\n<p><strong>20. Clien\u021bilor din Rom\u00e2nia nu le pas\u0103 dec\u00e2t de pre\u021b, de reduceri \u0219i de Black Friday<\/strong><\/p>\n<p>&#8211; Cele mai bune lucruri din lume sunt gratuite, dar nu pe acelea ni le dorim.<br \/>\n&#8211; Ofer\u0103-le clien\u021bilor ceva de care s\u0103 le pese, \u00een plus fa\u021b\u0103 de produs: o comunitate, r\u0103spunsuri la problemele lor, content marketing etc.<\/p>\n<p><strong>21. Dac\u0103 vreau s\u0103 cresc \u00een v\u00e2nz\u0103ri, am nevoie de mai mult trafic<\/strong><\/p>\n<p><strong>22. P\u00e2n\u0103 la urm\u0103 conteaz\u0103 doar ce vinzi, nu brand-ul<\/strong><\/p>\n<p><strong>23. Mesajul trebuie s\u0103 fie altfel, s\u0103 fie diferit, s\u0103 ias\u0103 \u00een diferen\u021b\u0103<\/strong><\/p>\n<p>&#8211; Clientului nu-i pas\u0103 de fapt de acest lucru. Dar sunt situa\u021bii c\u00e2nd trebuie s\u0103 fii altfel, \u00eentr-adev\u0103r, mai ales c\u00e2nd un anumit mesaj s-a banalizat; sau po\u021bi \u00eencerca s\u0103 fii util.<\/p>\n<p><strong>24. Performance marketing, SEM sunt despre chestii tehnice \u0219i nu despre creativitate<\/strong><\/p>\n<p><strong>25. Banner-ul trebuie s\u0103 transmit\u0103 totul, \u00een mod clar \u0219i s\u0103 con\u021bin\u0103 neap\u0103rat logo-ul business-ului<\/strong><\/p>\n<p>&#8211; Dar reclama trebuie s\u0103 atrag\u0103 aten\u021bia, nu s\u0103 informeze despre totul.<\/p>\n<p><strong>26. Important e s\u0103 atragi aten\u021bia clientului, s\u0103-l aduci pe site \u0219i dup\u0103 aceea poate va \u0219i cump\u0103ra ceva<\/strong><\/p>\n<p><strong>27. \u00cen online, toat\u0103 lumea e cu ochii pe tine<\/strong><\/p>\n<p><strong>28. Nimeni nu cite\u0219te ce scrii \u00een online<\/strong><\/p>\n<p>&#8211; Nu este a\u0219a: fii atent la textele tale \u0219i la cifre!<\/p>\n<p><strong>29. N-am nevoie de cercetare, \u0219tiu eu mai bine ce trebuie s\u0103 comunic<\/strong><\/p>\n<p>&#8211; Vezi \u00eent\u00e2i ce caut\u0103 oamenii, apoi f\u0103 campania AdWords.<\/p>\n<p><strong>30. Pe Facebook, video-urile &#8222;ruleaz\u0103&#8221; fin<\/strong><\/p>\n<p>&#8211; Dar nu investi\u021bi \u00een clip-uri video la care nu po\u021bi ap\u0103sa Mute (butoane de control ascunse)!<br \/>\n&#8211; Folosi\u021bi subtitrare.<\/p>\n<p><strong>31. Campania de marketing \u00eenseamn\u0103 ad-ul \u00een sine<\/strong><\/p>\n<p><strong>32. Nu e mare lucru s\u0103 faci campanie de Google AdWords<\/strong><\/p>\n<p>&#8211; Nu trebuie s\u0103 fiu specialist \u00een Google Adwords, trebuie doar s\u0103 fiu atent.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #ff0000;\"><strong><a href=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/05\/Andrei-Georgescu-workshop.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-medium wp-image-9930\" src=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/05\/Andrei-Georgescu-workshop-300x199.jpg\" alt=\"Andrei Georgescu - workshop\" width=\"300\" height=\"199\" srcset=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/05\/Andrei-Georgescu-workshop-300x199.jpg 300w, https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/05\/Andrei-Georgescu-workshop-1024x681.jpg 1024w, https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/05\/Andrei-Georgescu-workshop.jpg 2048w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a>WORKSHOP \u201cCUSTOMER-FIRST EMAIL MARKETING: TRENDS THAT CAN CHANGE YOUR CONVERSION RATES &amp; CUSTOMER RELATIONSHIPS\u201d \u2013 ANDREI GEORGESCU (MANAGING DIRECTOR WHITE IMAGE)<\/strong><\/span><\/p>\n<p>&#8211; Modelul de afaceri s-a schimbat mult \u00een ultima perioad\u0103. Ast\u0103zi <strong>clien\u021bii au preluat controlul<\/strong>. De exemplu, avem posibilitatea de a trece peste reclamele care ne sunt livrate pe YouTube.<\/p>\n<p>&#8211; Traficul generat nu trebuie separat \u00een organic sau pl\u0103tit. G\u00e2ndim con\u021binut \u0219i servicii care ofer\u0103 valoarea clien\u021bilor.<\/p>\n<p>&#8211; Vechiul model de marketing s-a schimbat, iar ast\u0103zi punem accent pe<strong> marketingul orientat c\u0103tre client<\/strong>.<\/p>\n<p>&#8211; Un client cu care lucr\u0103m a \u00eenlocuit un singur cuv\u00e2nd (\u201eeconomic\u201d cu \u201ediscount\u201d) \u00een mesajul de marketing \u0219i a avut o cre\u0219tere de 30% \u00een doar dou\u0103 s\u0103pt\u0103m\u00e2ni.<\/p>\n<p>&#8211; \u00cen timp, <strong>utilizatorii \u00ee\u0219i pierd interesul pentru newsletter<\/strong>-ele la care se aboneaz\u0103. Men\u021binem un ritm constant de abona\u021bi noi \u0219i \u00eencerc\u0103m s\u0103 le aducem mereu con\u021binut relevant \u0219i atractiv.<\/p>\n<p>&#8211; Majoritatea utilizatorilor au mai multe adrese de email. Am analizat bazele noastre de date \u0219i am observat c\u0103 29% sunt adrese de email principale \u2013 verificate zilnic, 70% sunt adrese secundare \u2013 verificate la c\u00e2teva zile \u2013 \u0219i aproximativ 1% sunt conturi moarte sau nefolosite.<\/p>\n<p>&#8211; Trebuie s\u0103 ne g\u00e2ndim bine la beneficiile pe care le putem oferi \u00een newsletter. Ne dorim ca un utilizator s\u0103 se aboneze folosind adresa principal\u0103 de email.<\/p>\n<p>&#8211; <strong>Recomand s\u0103 NU pune\u021bi butoanele de social media \u00een newsletter.<\/strong> Risc\u0103m s\u0103-i scoatem pe oameni din email \u0219i s\u0103 nu reu\u0219im s\u0103 transmitem mesajul dorit.<\/p>\n<p>&#8211; Automatiz\u0103rile care ajut\u0103 clien\u021bii: cei care v\u00e2nd fondul de ten Mineral trimit un email clientului cu tutoriale video \u0219i informa\u021bii despre cum trebuie folosit acesta.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #ff0000;\"><strong><a href=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/05\/SORIN-SFETCU-gpec-summit-foto.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-medium wp-image-9944\" src=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/05\/SORIN-SFETCU-gpec-summit-foto-300x225.jpg\" alt=\"SORIN-SFETCU-gpec-summit-foto\" width=\"300\" height=\"225\" srcset=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/05\/SORIN-SFETCU-gpec-summit-foto-300x225.jpg 300w, https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/05\/SORIN-SFETCU-gpec-summit-foto.jpg 1024w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a>WORKSHOP \u201cPAID SEARCH: BEYOND KEYWORD TARGETING \u2013 HOW TO USE AUDIENCES &amp; BIDDING STRATEGIES TO UNLOCK VALUE\u201c \u2013 SORIN SFETCU (DEPUTY MANAGING DIRECTOR IPROSPECT)<\/strong><\/span><\/p>\n<p>&#8211; \u00cen 2010, Google a lansat remarketing-ul, dar acesta a fost \u00eembun\u0103t\u0103\u021bit \u00een timp (de exemplu: single tag, rule based \u0219i negative audiences).<\/p>\n<p>&#8211; Rom\u00e2nii \u00een general folosesc cuvinte generice \u0219i expresii simplificate atunci c\u00e2nd caut\u0103 o informa\u021bie pe Google.<\/p>\n<p>&#8211; Lucrez cu compania Ikea \u0219i am v\u0103zut acest brand scris sub toate formele posibile \u00a0(Ychea, Ikia \u0219i multe altele).<\/p>\n<p>&#8211;\u00a0Recomand s\u0103 folosi\u021bi func\u021bia Smart Lists (remarketing + ML).<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #ff0000;\"><strong><a href=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/05\/bogdan-manolea-george-hari-popescu-gpec-summit-foto.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-medium wp-image-9946\" src=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/05\/bogdan-manolea-george-hari-popescu-gpec-summit-foto-300x207.jpg\" alt=\"bogdan-manolea-george-hari-popescu-gpec-summit-foto\" width=\"300\" height=\"207\" srcset=\"https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/05\/bogdan-manolea-george-hari-popescu-gpec-summit-foto-300x207.jpg 300w, https:\/\/www.gpec.ro\/blog\/wp-content\/uploads\/2017\/05\/bogdan-manolea-george-hari-popescu-gpec-summit-foto.jpg 1024w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a>WORKSHOP \u201cE-COMMERCE DIFFERENTIATION\u201d \u2013 BOGDAN MANOLEA (CO-FOUNDER TRUSTED.RO) &amp; GEORGE HARI POPESCU (COMMUNICATIONS SPECIALIST TRUSTED.RO<\/strong><\/span><\/p>\n<p>&#8211; Participan\u021bii au r\u0103spuns la \u00eentrebarea <strong>&#8221; Care a <\/strong>fost cea mai<strong> suprinz\u0103toare interac\u021biune <\/strong>cu<strong> un <\/strong>magazin<strong> online?&#8221;<\/strong><\/p>\n<p>&#8211; C\u00e2teva gre\u0219eli frecvente din audit-urile Trusted.ro:<\/p>\n<ul>\n<li>Informa\u021bii incomplete despre dreptul de retragere din contract (returnare)<\/li>\n<li>Confuzie \u00eentre: gar. legal\u0103 de conformitate \u21c6 gar. comercial\u0103 \u21c6 dreptul de retur<\/li>\n<li>Pagina de contact nu con\u021bine TOATE detaliile despre firm\u0103 \u0219i de\u2026 contact<\/li>\n<li>Din punctul de vedere al\u00a0GDPR &amp; datelor personale: lipsesc informa\u021bii despre ce date colectez, cu ce scop, cine le acceseaz\u0103 (inclusiv ter\u021bii), cum le protejez<\/li>\n<\/ul>\n<p>&#8211; <strong>\u00cencerca\u021bi s\u0103 le r\u0103spunde\u021bi c\u00e2t <\/strong>mai repede<strong> clien\u021bilor\u00a0la solicit\u0103ri<\/strong>, colocvial, nu defensiv!<\/p>\n<p>&#8211; Exemple\u00a0bune: Mindblower.ro mizeaz\u0103 pe ambalajele deosebite; eMAG mizeaz\u0103 pe limbajul colocvial \u0219i pe comunicarea permanent\u0103; F64.ro mizeaz\u0103 pe raritate \u0219i unicitate \u00een faza de check-out; Candytoys.ro \u00ee\u0219i afi\u0219eaz\u0103 Marca de \u00cencredere\u00a0\u00een pagina de produs.<\/p>\n<p>&#8211;\u00a0<strong>To\u021bi cump\u0103r\u0103torii \u00ee\u0219i doresc \u00eencredere \u0219i siguran\u021b\u0103.<\/strong> Din studiul realizat de GPeC \u0219i iSense Solutions, reiese c\u0103 utilizatorii vor ca magazineline online: s\u0103 afi\u0219eze p\u0103rerile altor clien\u021bi \u2013 45%; s\u0103 afi\u0219eze condi\u021bii de garan\u021bie \u0219i service (84%), politica de returnare a produselor (80%), informa\u021bii despre cum cump\u0103r\u0103 \u0219i cum pl\u0103tesc (76%); s\u0103 fie evaluate de o entitate independent\u0103 de \u00eencredere \u2013 39%.<\/p>\n<p>&#8211; La final, participan\u021bii au r\u0103spuns la \u00eentrebarea: <strong>&#8222;Dac\u0103 voi cump\u0103ra\u021bi online, ce elemente v\u0103 dau \u00eencredere s\u0103 cump\u0103ra\u021bi de pe acel site?&#8221;<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<div class=\"fcbkbttn_buttons_block\" id=\"fcbkbttn_left\"><div class=\"fcbkbttn_like \"><div class=\"fb-like fb-like-button_count\" data-href=\"https:\/\/www.gpec.ro\/blog\/live-blogging-gpec-summit-16-17-18-mai-2017-ziua-3-workshop-uri\" data-colorscheme=\"light\" data-layout=\"button_count\" data-action=\"like\"  data-size=\"small\"><\/div><\/div><\/div><p>A treia zi de GPeC SUMMIT 2017 este dedicat\u0103 tot workshop-urilor despre strategii inovatoare de conversie, optimizarea ratei de conversie, mobile, Google Analytics \u0219i social media, content marketing etc.\u00a0Consulta\u021bi agenda complet\u0103 a evenimentului. Iat\u0103 cele mai importante idei de ast\u0103zi:<\/p>\n","protected":false},"author":13,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[43],"tags":[93],"class_list":["post-9913","post","type-post","status-publish","format-standard","hentry","category-noutati-si-stiri-gpec","tag-gpec-summit-live"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/posts\/9913","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/comments?post=9913"}],"version-history":[{"count":31,"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/posts\/9913\/revisions"}],"predecessor-version":[{"id":9951,"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/posts\/9913\/revisions\/9951"}],"wp:attachment":[{"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/media?parent=9913"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/categories?post=9913"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.gpec.ro\/blog\/wp-json\/wp\/v2\/tags?post=9913"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}