Tag: gerry mcgovern

Gerry McGovern

Talking UX with Gerry McGovern: Understanding customers and how to build sustainable relationships

A growing interest among marketers and entrepreneurs is getting a deeper understanding of their customers. We talked at GPeC SUMMIT about this trend with Gerry McGovern, founder and CEO of Customer Carewords, and he shared some insights about how big names in e-commerce build sustainable customer relationships and maintain customer loyalty.

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