Author: George Hari Popescu

Freelance Communications Consultant and Translation Assistant for Creative Commons.

Weekly News: card payment on delivery, influencer videos drive purchases, Romanians do m-commerce

FAN Courier, the first Romanian courier service to accept card payments on delivery in multi-banking system FAN Courier is the first Romanian courier service to accept card payments on delivery in multi-banking system. Starting this week, FAN Courier agents will offer all customers – individuals or companies – the option to pay for the transport using a card issued by one of the active banks in Romania. The return payment will soon start being delivered electronically. → Read more on the GPeC blog Influencer Videos Drive Purchases, Study Finds Some 90% of social media users are influenced to make a purchase after seeing a relevant video, with 33% of those participating in the survey admitting that social media influencers are their most trusted sources for shopping. In fact, social media influencers now are trusted nearly seven times more than celebrities, according to research. Other sources such as brands, retailers, celebrities such

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FAN Courier, the first Romanian courier service to accept card payments on delivery in multi-banking system

FAN Courier is the first Romanian courier service to accept card payments on delivery in multi-banking system. Starting this week, FAN Courier agents will offer all customers – individuals or companies – the option to pay for the transport using a card issued by one of the active banks in Romania. The return payment will soon start being delivered electronically.

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Weekly News: Amazon’s “try it on and buy it”, Romanians like buying clothes, Mytaxi buys Clever Taxi

Amazon lets you try some clothes before you buy them Amazon, in adding to its ever-expanding benefits for Prime customers, will now let customers try on clothing before purchasing it. The program is part of the new Prime Wardrobe, which Amazon announced Tuesday. The program is similar to many “box” services, like StitchFix and TrunkClub, where a few clothing items are sent to the customer, who then gets to try on the clothing before deciding what to keep and purchase and what to send back. The difference with Amazon’s service is that customers get to choose their own items to put in their box, instead of stylists or algorithms. A 10% discount will be applied if customers choose to keep two to three items, while those who pick four items or all of them will receive a 20% discount.

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RECOMMENDED EVENT The CCC Convention’s Anniversary Edition in Berlin (22 June 2017)

CCC is pleased to celebrate a very special anniversary with you in 2017. The CCC Convention is the top event for experts in the customer care industry and business decision-makers and it will take place for the 20th time. On Thursday, June 22, 2017, CCC will present international speakers and offer opportunities for networking and exchange on exciting service topics and business trends at the “Tagungswerk” in Berlin. More details and registration here. In the anniversary edition, headlined “Unique Services: How selected measures lead to great customer service“, we learn more about innovative measures that make extraordinary customer service possible.

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From the Internet of Things to voice interface: how ecommerce directors plan to invest

Some 35% of ecommerce, multichannel and digital directors questioned for a study by commerce consultancy Salmon, quoted by Internet Retailing, said enabling the Internet of Things was a priority as they looked to drive sales and improve the customer experience. The research, which also questioned directors at wholesale and manufacturing companies, found that 61% were currently investing in the IoT, 69% in robots and 60% in machine learning.

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